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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6004 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 6,004 reviews
  • Rated 5 out of 5 stars

    Great Squad of Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All locations I've been to, agents are knowledgeable, happy to help, and always given me a pleasant experience. I don't know where you find these people but they're all great and make trading in exciting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Geek Squad plans over any others, no hassles, straight to the point to resolve my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung #4 Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my watch. There are so many apps you can ad to it. I especially love the fact that you can check whether you are in a-fib or not. This saved my life knowing there was an issue with my heart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup When Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is so reassuring and the simplicity of using them is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These watches are a little over priced and they come out with a new one way too frequently. But the Samsung smart watches are all too quality with excellent ease of use and interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans on smart devices are an absolute Must. The geeks squad Protection plan makes dealing with damaged watches, headphones and other devices so easy to deal with. They can take a day ruining experience and fix it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was given the Samsung gear S3 watch for my birthday almost 2 years ago. My wife bought the extended warrantee. this past week the watch battery started to fail. was only getting about 7 hours life between charges. Not good. went to Best Buy with receipt. they gave me a STORE CREDIT gift card for the full purchase price of the watch plus tax. I then bought the latest generation of the same watch, with the extended Warrantee of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad and the protection. It’s a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this!! New watch approved when screen when blank!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every service and every product at Best Buy is often good.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my nephew who works ad mechanic and didnt want smart watch but i wanted him to test one out and he loves this thing. Long lasting and something simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays in the long run to have insurance. My 1st Samsung Galaxy watch got water damage accidentally pushing the button ending my swim session. I got insurance on my second watch and I got insurance on hte laptop that I bought for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch smater then me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to buy four different smart watches from Amazon and none worked with my phone. I bought this one at cheaper price thinking if nothing easl I would just return it. This watch is easy to setup and get working with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect everything from the hazards of life. If you have a wife and or kids this is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to Have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this one becz when I had my Active smartwatch, I had purchased one for it and when it failed to charge and I took it in to be fixed. When they found that it couldn't be fixed I recieved all of what I paid for the watch and the protection it was within the 2 year period. Was I happy yessss, I used it purchased my newer smartwatch 3!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying the two-year accidental geek squad product replacement. The first time was for my Samsung watch and because I bought this product replacement I was able to bring in my Samsung watch that stopped working and replace it with a brand new one, essentially an upgrade to the watch I used to have because they no longer have the same model. So with his protection you either get a new watch of the same quality or better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is perfect for a young child who isn’t ready for a cell phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cracked my watch screen while swimming in a lake just a couple months after getting my smartwatch. At first I was really upset until I remembered I purchased the protection plan. I went into the store and they replaced it the same day with the same product even though it was no longer on sale.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rylee. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great for Triathlon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Garmin 955. A little bigger than my 945, functionality gives me everything I need in my Triathlon journey. My only regret is not knowing the 965 came out a couple months later with a superior display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just for the possible $400 gift card for the review. Thanks

    I would recommend this to a friend