Customer Ratings & Reviews

This is just for the possible $400 gift card for the review. Thanks

I had the misfortune that my watch 4 had a broken battery and I took it to have the warranty validated and without any objections they returned my money for what the watch cost me.

Love Geek Squad service! Reasonable price ensures peace of mind on devices.

I have owned a few activity watches over the time. For one I can say I do not like the Fitbit. I decided to go to Garmin and see how they would work. I got this vivoactive and so far I am pretty satisfied with how it works. The activities are nice to track each individual activity and I think the app is pretty easy to use. It allows you to track all your activities and keep an eye on things. As with any heart rate monitor they're all just kind of a guess. So it's kind of neat to see the changes in hr but I pretty much use it just for the ability to switch between different activities easily. Also I noticed that it doesn't really count steps when you're driving like other trackers have. In short probably not worth $200 but I don't hate myself for buying it either.

I bought the 2 years accidental squad protection for my sister's samsung galaxy watch which i gifted her for her birthday. I was having some issue with the bluetooth setup as i wasnt able to connect the watch with the phone. I called the customer service at Geek Squad and they helped me out to fix the issue. I love their customer service. Thank you Geek Squad.

we love geek squad, they are so helpful, and have helped us out numerous times.

The 2 year protection was thoroughly explained when offered. The service representative was helpful and did not pressure me to write it.

Great service. Very knowledgeable technician. Thank you for all you do

Always got the protection i need y there something wrong with the deviced it gets fixed or replaced

I never believed in getting the "extended Warranty" Until Best Buy , They Honor the warranty without ANY Hassle, My wife had a screen flickering on phone, the Best Buy geek squad took a look said she needed new one, they walked her to the case unlocked it and said pick out new one !! I am serious Please purchase this

When it comes to smart electronics coverage is a must. Do not short yourself because of a few extra bucks. The peace of mind alone is worth it.

This is the number 1 buy for any electronic that you get. I have had the worst luck with items and this comes in clutch.

Excellent watch great features and big numbers Bright and easy to see.

This coverage is Cheap insurance to cover Your New item for X number of years. It gives you peace of mind should your item break or go bad for some reason. Buy it today!

The service at Best Buy is the best. Anytime any of my item malfunctions the geek squad is there. They are so nice and helpful.

Bought as a gift for my son. He loves it. It works as it should

I purchased my Gear 2 with an option to purchase the 2 year protection plan. I was unsure if the protection plan was worth the money after realizing Samsung has its own warranty. After researching, I found the Samsung only covers manufacturing defects. Best Buy will cover damage to your item so spending the extra money on the plan was worth it as I am using this watch to exercise and do other recreational things that could lead to damage. Thank you Best Buy for the peace of mind.

Haven’t had to use it yet, but it’s great to have in an emergency.

I love Geek Squad protection because it protects against anything and everything life can throw at you, from your watch getting run over to you hitting it on the corner of the counter. They will warranty it out and you can turn around and go get one off the shelf with a gift card they issued at the counter.

Geek squad is always a great investment, when anything happens, there no issue or fuss when you bring it to them