Customer Ratings & Reviews

The watch is amazing the gps is precise, I am able to receive notifications, although not able to make calls it does let me know of any incoming calls.

great watch. has been entertaining to watch them use it

My husband loved his watch. One of the best gift I have given him. I would recommend this watch for a Father's Day gift.

I have always used Geek Squad on every major purchase

Excellent and easy to replace a broken watch. They have small batteries and have the potential to take damage easily. Last time I walked into BestBuy with a broken watch that was my fault and walked out with a new one still in the box. The extended warranty isn’t even debatable on a wearable. Buy it.

Awesome guys and very respectful and professional!!!!

I had the regular galaxy 5 before and the battery wasn't that great. This one lasts for days and is a lot more versatile than the other one.

My wife was having issues with her Galaxy watch, the geek squad assessed her watch and determined we could do a claim. They gave me money back in the form of a gift card in which I used to buy her the latest. Geek squad has always been one of the best protections

Been great so far..................................

Exchabged in store if it brwajs or stops working. Unlike apple this is replaced same day.

It has helped me in my short ownership of a smart watch in that I got a full refund for it being defective out-of-the-box because the watch was no longer being sold at Best Buy. I would say that for a wearable, it's a necessity. You can never say when or what might happen to your watch, but you'll be covered for whatever and whenever it happens!

This insurance has came in handy so many times! Gives me peace of mind

They supported me to check my Samsung watch, I always buy insurance with Geek Squad for my electronic devices.

The plan was super simple to use, just bring the product in and tell them your account details. I have used this to replace a smart watch and wireless earbuds. Both times I was in and out of the store in 5 minutes. If you get a product that might get damaged physically (or has a battery that might die), make sure to get the plan.

Decent price and peace of mind, wasn't going to get this but the thought of clanging the watch against something when I'm moving is definitely worth he price of this.

Purchased the service plan and actually had to use it. Watch stopped working 18 month later and the plan replaced the watch at the price I paid, which was higher than the current price.

I had an issue where the battery was dtaining quickly and they were able to help me troubleshoot and get the issue resolved.

I always purchase accidental protection plans on my products. this came in handy when my fitbit charge 2 stopped working out of no where. I took it to best buy. they looked at it and simply told me to get a new one. I got my new fitbit free since I purchased this warranty the first time around and I purchased it again when I had to replace my fitbit.

This warranty was worth every penny. It covers anything that could go wrong. I recommend getting at least the 2 year warranty on all wearables.

I always purchase available protection plans on expensive items... especially technology and I'm so glad I did! After 1 year and 9 months, I was getting an error message on my watch. I took it to the geek squad, they said it needed replaced, didn't have the same watch in stock.. I paid the difference for the newest watch (about $20) and had a new watch (purchased the protection plan again) within an hour.