Customer Ratings & Reviews

So far so good I have not used this. But, I had this for my former Samsung Gear Fit 2 and when the band had issues I took it in and I got all my money back because Samsung discontinued the watch. No questions asked or anything, I didn't even know they stopped making the Gear fit 2 when I took it in....

They supported me to check my Samsung watch, I always buy insurance with Geek Squad for my electronic devices.

Geek squad protection plan is amazing for Samsung watches. I will highly recommend if you're buying a Samsung watch from Best buy you get the Geek squad protection plan you won't be sorry.

comes in handy if your reckless. easy process too when its time to swap.

Had to hold out til her parents posted...but soooooo proud of my cousin! She graduated in 3.5 years with 2 degrees from Penn State. On top of that she received a personal shout out from President Obama. If this is not a true definition of beauty and brains, tell me what it is!! Send your cash app cousin!!

I have always had an excellent experience when exercising my geek squad warranty.

Service is great, they really care about customers

I've only used Geek Squad Protection Plans 1 time, and it was a flawless, hassle free interaction. Asked me my problem with the device, keyed a few things in and told me my replacement options. I decided to upgrade to the newer device and pay the difference (new product cost - original purchase price). Super easy.

I usually never buy warranties; however I felt compelled to buy it on my MS Band based on researching & reviews. Boy am I glad I did! And let me tell you, best experience I've every had with warranty service. (I've purchased years ago and swore I'd never purchase warranties ever again) Best Buyvwas wonderful on the exchange, rowed with brand new device... Awesome customer experience!

My mouse would not hold a charge after a year and half and bringing it back with this coverage made the process so effortless and I left with a new mouse and nothing out of pocket!

I never make a purchase without a protection plan these days. They help to ensure that when my product begins to act strange, has manufacturer issues, or just stops working that I am covered and can easily have it either fixed or replaced.

I always get extra protection to anything I buy, it is worth paying a little extra and if you have the Total Tech they give you a 20% discount. Best Buy always has great deals and protection plans, my husband and I always renew the Total Tech yearly we've had it for 3 years now, and will keep on getting it.

Thank you Geek Squad for the accident protection always nice to have and of course always great to use just love the great way you give me so much help when I have questions too.

Exchabged in store if it brwajs or stops working. Unlike apple this is replaced same day.

I purchased the 2-year accidental protection package from Best Buy and I am so glad I did. After almost 2 years of owning and using a Fitbit Blaze, the tracker got extremely hot, melted, and would not come back on. BestBuy replaced the watch without a problem and honored the protection package without question. I would highly recommend Best Buy's protection package.

Have not had to use it but I'd imagine it's worth it if I need it.

Pretty good watch. I got to be honest though, not too much of a fan of the simple interface. I like to have colors and all that which I know depletes battery faster but I wish it didn't feel like it was made in 2005. Otherwise this watch is pretty good, not sure if the heart rate sensor is completely accurate as it won't go past 131 BPM.

I bought this for my $400 smart watch. Let's face it - wearing something that expensive on your wrist is a little unnerving. It is great knowing that any accidental damage will be covered, as well as any other issues I might have during the coverage period. I hope I never need it, but I am glad I have it!

What I like most about this protection plan is that I can transfer it to anybody I want by calling Geek Squad and submitting their name. Simple and easy.

I can read text and email and respond with the keyboard on it. This thing has the most accurate GPS. Better than my Garmin forerunner. The Garmin takes 5 minutes to gat an accurate GPS reading the band takes a couple of seconds. The health program is more than expected. The sleep tracking has me at the doctors and has had my doctor refer me to a sleep specialist. I am really pleased with the Microsoft Band.