Customer Ratings & Reviews

Im not tech savy nor; Do I know how to hook up or set up certain devices. So, for me its just great. If any of my devices breaks down; I just make an appointment and they take care of my gadgets.

Haven't had to use it but hope all goes well. Seems like a good coverage.

Protection is a must for me. I am hard on my items and this has saved me money. I have used this many times getting a replacement for broken items and they have been replaced. worth the money spent.

They were very helpful, kind...and respectful. That's I use use geek squad

I chose to get this support just in case I needed the support. Glad I did not need. However, would have been a better deal if it was for 5 years at a better price.

The agent was very helpful. He pulled my account and took care of me. I had a gift certificate within minutes

I had PROBLEMS with 2 different products. They gave me 2 different fitbits, my THIRD FITBIT, working well, SO FAR. My printer is not printing correctly, the GEEK SQUAD checked my account, and to my surprise, they said bring it back, we will give you a new one. I was.pleasantly surprised

Simply the best option out there. I've been buying the protection plans for the longest times, not just for BestBuy but, other stores, and have to say that BestBuy, is simply the best.

I bought a fitbil like 3 years ago and already had to change it 3 times since I had problems with the bands and every time I go they give me a brand new one withouts questions. The only bad thing is that now you can only use it once and then you have to buy a new guarantee.

Would highly recommend especially with an expensive purchase such as a wearable device

Always, always buy the warranty so in a couple years when battery isn't working very well you can trade it in for a new one.

Love these extended warranties for Watches. Usually after 2 years they watch batteries get weaker and with this plan you can trade in your old watch and get a new watch. Love it.

Best watch I've ever had great can ask for something better recommended

Just nice to have accidental protection since the person i bought the watch for tends to break their electronics.

Love the protection plans...they are a bit pricey but worth it in the long run ......

Love that my husbamd watch comes with Geek Squad...they are great.

Gift for my daughter, great she hardly ever takes it off

They helped alot. I didn't understand how it worked and they were so helpful. Would use them again

I Love the service plans at Best Buy on purchases that are used a lot and have great potential to break down ex: bumping and scratching or wires twisting, battery wont charge! They honor them and no worries l feel like I won’t have to shell out the full price again!

When I buy wearable technology, I am going to use it! I will clean it and treat it right, but inevitably sometimes things break, like my Fitbit Charge2 band after 6 months. I brought it into the geek squad, and I was issued a full replacement on the spot! Love it!