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Customer reviews

Rating 4.8 out of 5 stars with 6039 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 6,039 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time the Fitbit Charger2 had something wrong with them, it was replaced free of charge without any problems or issues. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service and reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and reliability and peace of mind knowing the replacement plan is there and we can sue it anytime for damage or defective products. Well worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is very very valuable. I would not go without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have for just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad and all of the helpful things are worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always hate buying this at time of purchase but Best Buy so far has always stood behind their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of not purchasing this for my other daughter's watch. This will find in handy if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad specialist helped me understand my galaxy 3 watch. He also connected my z locks to my Samsung hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service replacement program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend getting this for products in Best buy. I replaced a few devices already and no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used their 2 year accidental coverage, and I am glad I purchased it. My previous laptop got damaged and they replaced it with a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch was showing signs of freezing. I took the watch back to Best buy and they returned watch then sent me a brand new one to my house with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad refunded full price on smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My smart watch stopped taking a charge. They refunded full purchase price on a Best Buy card to use towards next purchase. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection is such a great peace of mind to add to any purchase, hassle free and super fast customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the Replacement Program

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement program from Best Buy. Sometimes thing break or get broken by accident, and I want my products covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been skeptical of buying extra insurance but it’s been a life savor for most products I buy for my son. Wouldn’t buy something without it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always buy insurance for things but having it makes me feel better about my purchase knowing that I won't have to deal with the manufacturer if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need a warranty on your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I don't get a warranty on a Best Buy purchase I regret it I strongly recommend getting the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect insurance to protect my investment. Fitness bands take a lot with use every day. I wished to know I had protection for at least a two year period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offets added protection life to their products. It gives you a extra peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm hard on wearable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty because I wear this every day. So far I have not had to use it but for the price it will replace a dead one and I tend to kill them faster than 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and reputation. Outstanding knowledge of all things of electronic and smart home. A must-have for all major purchases.

    I would recommend this to a friend