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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5937 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 5,937 reviews
  • Rated 5 out of 5 stars

    For pennies on the dollar, get the warranty plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I Love my Google Pixel Fitbit Watch, I would NEVER own it without the warranty Best Buy offers! It adds up to pennies on the dollar to secure purchases that you cannot be without!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased the geek squad protection and the Replacement plan came in handy when my Samsung Fitbit broke. They didn’t have it in stock any longer so I was refunded in full for the purchase which was very nice . I highly recommend the purchase of protection plans so you can at least get your money back if you’re unable to get a replacement .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my first iPhone from best buy. I got the geek squad protection plan. Didnt use it for over a year. The one day I took my case off my phone i dropped it on concrete and shattered the screen. I took it to best buy and they ordered me a new iPhone no questions asked. Only thing I had to do was transfer everything from the first phone to the second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some Things DESERVE Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop wondering whether or not you should spend the extra money on an insurance protection program for the expensive electronic device you are purchasing. PEACE OF MIND is all you need for the comfort to know that your investment is protected. The Geek Squad protection plans are second to none in this world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better have insurance on top notch gadgets go BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy This For Every Top Dollar Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the protection plan for every purchase that would be expensive to replace. I haven't needed to use it yet for my most recent purchase (Gear S3), but I used it, hassle-free for my Bluetooth headphones. Once they stopped getting clear connection, free replacement. They snapped in the middle, free replacement. This is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting protection plan. No trouble at all to bring something back if you have a problem. As long as you're within your waranty date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks! Very satisfied with my purchase. Geek squad always takes good care of me. My most trusted computer repair place. Geek squad has helped me many times when my system was down. I would have otherwise had to buy a new system. I would definitely recommend them to a friend. 5 star service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty - Hassle free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever buying the replacement plan. My product malfunction twice and each time I came in and exchanged for a new one with no extra cost, no waiting and no hassle. Each time it's refreshing to go through such an easy quick process. You don't even have to have your receipt, just phone number etc to conifmr your purchase. It's a must for any products going forward!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    47

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartly Crafted Watch. Perfect for any Occasion A -One

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a son with special needs and he has done some damage to his tablets. This has definitely been more than worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great just took awhile to be seen . They had low staff that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get accidental protection on almost all of my devices. It's a low cost for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend for teenagers watch purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the geek squad protection on this because we returned the watch and my son never used it. If he didn't return the watch, this would have come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! Some products may not last long with normal wear and tear. With this protection it will ease your mind knowing if anything happens, your product would be replaced without spending more money to replace it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squd set up my tablet was NOT disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy and pleased with this service. OThey are very knowledgeable and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is very good at taking back watches for an accident.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer to best buy and needed help with it the first time. I didn't have an appointment so I had too come back a different day because they was all booked up. The day I got there they was very prompt in helping me but I had too pay $300 ish for the security app so they could fix it. Plus I had to leave my computer there and pick it up when it was done. That's why I'm giving 4 stars because I was disappointed in having too come back. And paying $300 upfront too get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a watch previously where the battery was done within the 2 years and Best Buy gave me the full amount in a gift card. It was a very quick and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is a good investment for your electronics. I purchase this on my Samsung galaxy watch. You never know it you draw a problem device and it's nice to have the protection to exchange your device with a new 9ne or a different brand. Best buy is there for your peace of mind.

    I would recommend this to a friend