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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5937 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 5,937 reviews
  • Rated 5 out of 5 stars

    A lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Samsung galaxy active watch. Ive had to use it a few times. Great service and no questions asked when I needed to replace my watch. Get this amd dont bother going through Samsung who will not replace your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to have this extra added protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love product replacement plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement plan makes owning my Fitbit worry free. If there is trouble with the wristband or it gets wet or any other issues, they replace it with the identical item. Or you can upgrade it to a different product for the difference in the price. It is really hassle free and worth every penny. Best Buy makes it so easy and stress free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely get this, it worth it, specially on watches and TVs. I have gotten the protection for most of the things I buy and I have never regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have this option available for the purchase of your electronics, then you should definitely get it. I got it for Samsung galaxy s3 watch that didn't pair good with iPhone, after I switch from Samsung phone. This plan gave me an opportunity to switch the watch to Apple watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If active a necessity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my galaxy watch 4. If you are active I feel this is a must. I had the coverage for my watch 3 and it had some issues. They not only covered the watch but refunded my my money and I used it to purchase my current watch 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i added this! When my wifes watches broke and we needed to get it looked at they were able to help us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use the samsung smart watch as my watch but did get to use and see the fitbit watch and see the improvement of the current watch conpare to the old ones where a relative of mine use over 6 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love all the features and stays charged all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting a warranty they have good plans to replace or fix your item highly recommended electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent warrenty for the present and the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best warranty I recommend to anyone who uses this watch on a daily basis. Don't take this warranty for granted and sign up as soon as you can. I will continue to use Samsung as a faithful customer for life.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Fitbit Versa Review: The Best Smartwatch Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Fitbit watches (Surge, Blaze, Versa, Ionic, and the balance Aria), and they all work PERFECTLY. Apple watch owners just do not believe that the battery lasts between 5 and 7 days. But, the most important is their service. They reply timely (within hours) and never drop you, until your problem is solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy too many items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service, i suggest everyone to get …..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continue to purchase Geek Squad Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Polar Loop2. This replaced my first two Polar Loop fitness trackers. I have purchased the 2-year replacement plans because they seem to no longer maintain the charge or the LED display would not illuminate. Purchasing the plans have saved me from losing out and having to pay full cost for a replacement within a 2-year period.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete craziness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to exchange my headphones under your warranty and because it was leased under progressive leasing I left with none and because I couldn't use Progressive leasing anymore, I am out of my $250 headphones. I aked for the broke ones back and they would not give them to me. I found out that I had $300 more in warranties I can't use. How about $400 to replace the crap I will never be able to repair

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection, my fiancée’s original watch died and Best Buy just gave me a full refund on the watch, and we were able to put that credit towards the new watch. We only had to pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the fitbit Versa 4 does exactly what I want from a fitness smartwatch. I love the battery life of this fitbit, it is very accurate on the step count and sleep tracker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support, Protect my Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect my watch! Havent had to use it yet! but with a pricey watch like this gotta have a back up plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad service. Fast when they are not busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they tell me that samsung does not make smart watch 5 any more

    I would recommend this to a friend