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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6004 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 6,004 reviews
  • Rated 5 out of 5 stars

    Directed me to purchase a new product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a lifesaver! Had my Forerunner almost 2 years. The face was near cracking. Without question, I was able to replace my watch with an upgrade and purchase a new warranty! Can't go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the "extended warranty" plans I've ever paid for....the BestBuy program is the only one that is truly hassle free. No mailing anything in, no deductibles....just walk in with your broken item and walk out with a new one! Any purchase of $300 and up is worth it to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love product replacement plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement plan makes owning my Fitbit worry free. If there is trouble with the wristband or it gets wet or any other issues, they replace it with the identical item. Or you can upgrade it to a different product for the difference in the price. It is really hassle free and worth every penny. Best Buy makes it so easy and stress free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is far more than I expected. Easy to figure out and great for everyday wear

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Oura ring protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use but the loved all it offered and how easy it was to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally, I don't but warranties because I never need them. And here 2 years later, I didn't Neff this one either. However the peace of mind these provide on the right products is worth it. Especially when you can extend them away the egg bees I'd the term. It's just good insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend for teenagers watch purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the geek squad protection on this because we returned the watch and my son never used it. If he didn't return the watch, this would have come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap for the length of protection offered. Nice to have for piece of mind. Haven't had to use it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option to have to protect any of your devices! I will never buy another device without this as an option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting protection plan. No trouble at all to bring something back if you have a problem. As long as you're within your waranty date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a watch previously where the battery was done within the 2 years and Best Buy gave me the full amount in a gift card. It was a very quick and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for what the extra coverage protects. I haven't had to use it yet to see how easy it will be to use but if that time comes where I do need it I hope it will be an easy process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s no apple watch, but it’s also not $850. If you are looking for a sturdy good looking smartwatch this is a great one. The battery life is OK. If I hit the gym before and after work I have to charge in between. If I just go once it will get through the day on one charge (but just). I would recommend getting a second charger to have with you at work or on the go. The screen is plenty bright and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have this option available for the purchase of your electronics, then you should definitely get it. I got it for Samsung galaxy s3 watch that didn't pair good with iPhone, after I switch from Samsung phone. This plan gave me an opportunity to switch the watch to Apple watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continue to purchase Geek Squad Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Polar Loop2. This replaced my first two Polar Loop fitness trackers. I have purchased the 2-year replacement plans because they seem to no longer maintain the charge or the LED display would not illuminate. Purchasing the plans have saved me from losing out and having to pay full cost for a replacement within a 2-year period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Versa Review: The Best Smartwatch Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Fitbit watches (Surge, Blaze, Versa, Ionic, and the balance Aria), and they all work PERFECTLY. Apple watch owners just do not believe that the battery lasts between 5 and 7 days. But, the most important is their service. They reply timely (within hours) and never drop you, until your problem is solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart watch with affordable protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the smart watch screen is made with gorilla glass and makes it virtually impossible to break it easily, it is a peace of mind to purchase a protection plan with it. It is a gorgeous watch with many functions that wow the tech geek within. For the price, it is a good quality watch and the band is rubber and very comfortable to wear, even while sleeping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have insurance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta have insurance!!!! Without it, i would'nt of been able to replace my watch with a newer one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Samsung galaxy active watch. Ive had to use it a few times. Great service and no questions asked when I needed to replace my watch. Get this amd dont bother going through Samsung who will not replace your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent warrenty for the present and the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best warranty I recommend to anyone who uses this watch on a daily basis. Don't take this warranty for granted and sign up as soon as you can. I will continue to use Samsung as a faithful customer for life.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!