Customer Ratings & Reviews

This is the first time I purchased the Replacement Plan from Best Buy for the MS Band 2. Within 2 months, the MS Band 2 just stopped working. Best Buy took it back without an issue, refunded the amount for the MS Band 2 and the amount of the Replacement Plan (as they were unable to replace the discontinued item)

This is the best tracker i have buy and i could i stall different abbs on it

I Love all the features and stays charged all day.

The pro 5 is a sleek yet durable smart watch to date. Has so many customizable features to set you apart from many others with same watch...

The Fitbit have been prone to have their bands fail after intense workouts within two years. I have owned several different style Fitbits and love BB Geek Squad Protection Plans on these watches. Maybe I'm hard on these Fitbits, but love the accuracy and the fitbit app (over 4 years and going)!

they tell me that samsung does not make smart watch 5 any more

The Total Geek Squad (from Elizabeth to the very knowledgeable support team) has always been a huge help to a senior "no computer Geek" like me. I don't regret buying this protection.

the geek squad set up my smart watch to my iphone and explnind every thing very well thank you

If you do purchase the Garmin Vivo heart rate watch be sure to purchase a protection plan. My first watch lasted 11 months. Everything worked fine until the 11th month until the screen no longer reacted to my touch. Purchase the protection plan and save you the hassle of purchasing another one.

There are tons of features. I would recomend this product too any outdoorsman from hunting fishing golf or even hiking

Geek Squad warranties are generally a great value. We have not yet had to file a claim on them so far.

Love the geek squad service. Fast when they are not busy.

Havent had to use it yet this time around but last time it was a quick easy replace when my watch started malfunctioning. Best thing to get for smart watches in my opinion as every one ive had tends to malfunction at some point.

I love this service, i suggest everyone to get …..

The entire group is very helpful and knowledgeable. I appreciate them more than they could know!

The products that I purchase from Best Buy are great and I always make sure that I pay warranty from Geek Squad so I can make sure that if my product is damaged, I can go to Best Buy and speak to someone from Geek Squad to have my product repaired.

I bought first protection plan on a fitness watch about 10 years ago. I’ve found that every one I’ve owned has not made the two year anniversary but longer than the manufacturer warranty. Nice to have protection plan to help cover replacement

Geek squad is the best at what they do i trust them over any other place for returns and repairs.

They are very knowledgeable groups to help with technical questions

I like the squad because it's squad is a very good company and it helps people save money and save time in fixing technology and it helps people who can't fix it on their own have an easy way to fix it instead of having to buy a brand new device.