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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6005 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 6,005 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far it's working pretty good it has everything I was looking for and it always holds a pretty long change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Someone by your side.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have someone in my mind when I need a repair or I have an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product has saved me money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for two years. I have taken in three laptops for check-ups. What a relief to have a place to go through and make sure everything is up to date and working. It covers so many of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to buy!! I have always bought the warranty for all my devices purchased with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet but I hear good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a gear s3 Frontier watch at the beggining of the year and it broke. Sent it to Samsung to get it fixed. Got it back and still didn't work. So I bought a new one because they were no help when I called back a second time. So I bought the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After daily wear for almost a year, my Gatmin tracker wrist band gave out a bit. I took it back to my local Best Buy store and within 15 minutes I walked out with a brand new tracker free of charge. I am so glad I purchased the Protection Plan because I love my Gatmin tracker !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, when my wife's watch stopped working after almost 2 years we got full refund for the original purchase price, she bought a new one, what more would you want?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend them to anyone that needs advice on any new projects, where its a watch, t.v, fans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this for every watch I've gotten and have used it at least once due to the fact that the watch malfunctioned later on. I was able to get a brand nee replacement for no extra charge. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One In Million Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me set my watch up and was very informative with how the plan worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement controller. The salesperson was extremely helful in helping me purchase the right one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty for a $300 product and I'm glad I did! had an issue about 7 months after purchase. Brought it to the store and 30 minutes later with the help of an awesome BB sales person I was walking out with a Brand New item! Moral of the story: BUY THE WARRANTY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the extended warranty for my Fitbit. I had my receipt also and Ur company /store were so nice and helpful. Even with replacing my product U assisted with updating me. I had it for a year and needed a new one due to getting tripped and ending up in the pool. Thank U

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use mine daily for motivation to get my 10K steps every day, upset that it finally went out on me and Bestbuy not offering insurance for fitbit anymore

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there! Thanks for sharing this with us and sorry for the very slow response! I'm so happy to hear you love your smart fitness tracker! They're definitely an essential in a healthy lifestyle. We're sorry about not offering protection on some of those products anymore. But, we hope you found another unit that you love this time! Please let us know if you have any further questions or concerns.

  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain. Has its pros and cons but I always prefer to add the protection. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, so, so worth the money spent! One watch stopped working but because of this Geek Squad protection, I got a newer version watch 100% paid for with new Geek Squad protection!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not purchase anything without one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement warranty is well worth the money! Although there have been times when I have not had to use it, those times when I have it has been a blessing. No hassles and no issues. Having the replacement warranty gives me confidence in the product I am buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A band-aid for clumsiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about to step into the shower with my new Fitbit still on my wrist when I noticed it just in time. I don't wear a watch, so I'm not used to taking something off my wrist.... I hope I don't have to use the replacement insurance, but I'm glad it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unsure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good i suppose. Haven't had to use it, knock on wood. Will update on how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this particular warranty yet, but I just used the old one for my galaxy watch, then purchased this for my new watch. Worth the money. They swapped out my old watch for a new one right in the store.

    I would recommend this to a friend