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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 6,036 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the protection plan, because it is very convenient. If you have any issues all you need to do is bring it right into the store and the geek squad will take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Product Replacement is great. When ever I have a problem with the product Best Buy stands behind the warranty and either fixes or replaces the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get the replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break my Fitbit more frequently than most people because I put it through a harsh regimen. Without the replacement plan, I would have paid over $1000 by now. Absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.. y'know?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm honestly just writing this review because I want the reward points. Idk if I'll need it, and I've yet to actually use it soo.. yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to not use, but have on another purchase. Was well worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy returns with no shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy will price match all the online stores and their protection plan is no hassle. Bring it back, give them your number, get new one. no shipping, no denial due to accidental

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No hassle protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is amazing. I was able to get in-person tech support on my smart watch. When the troubleshoot process uncovered a defect in my watch a new replacement was ordered no question. Thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy camper...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good plan to have, I am very happy that I purchased it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always there in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services, a must purchase for the accident prone. Always there in a pinch and always saves me from myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition give you a piece of mind just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Philip are excellent Geek Squad employees they have installed everything in my home way to go boys you are the greatest thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the Geek Squad Protection plan! They are great, and if something happens you don't have to deal with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra coverage gives me a piece of mind. Because they back up their things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. Watches are too expensive to jot get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids Smartwatch and Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was a great help with our electronics problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection for just in case. Hope to never have to use it but...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have these guys on my side!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these wonderful people a few times on one of my desktop computers at home! They are competent and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats having the peace of mind that if something goes wrong a simple trip to the store will get it taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and easy to walk in and get repairs when needed. Looking forward to have l having this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never get anything at Best Buy without getting the Geek Squad Protection. It's so wonderful and even if I don't use it on one item it's still way worth it on the items I do have to use it for!

    I would recommend this to a friend