Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6023 reviews
(6,023 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get a warranty on electronics because you never know what could happen after the initial return time has passed. I love best buy product replacement warranty
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Will never Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had no issues or questions asked when I had problems with anything purchased and had to return. ALWAYS buy the2 yr protection plan if available!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Gotta have this if you are going to buy tech at BB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta have this if you are going to buy tech at Best Buy! Otherwise the customer service is not what it could be...
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Relief
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.to know that if anything happens to my watch they will protect it. If i have any questions they will be able to help me.
I would recommend this to a friendRated 5 out of 5 stars
Best coverage around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best coverage around! These guys really treat you right. Get it every time
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get a warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to renew this on my new watch. It definitely came in handy when my last watch crapped out on me.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've returned so many headphones due to malfunction or simply because I didn't like the product. Costumer service is great and they were able to exchange it each time.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Hope i dont need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had to use it but takes alot of pressure off of worry about busting it up seems pretty durable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The band broke on mine, and I was able to get a full refund, which I used to upgrade to the next level fitness tracker. The process was easy and took about 5 minutes.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This allowed me to feel safe using my product without having to worry about losing or breaking it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Fitbit Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money. Things can always go wrong with the after the regular warranty expires. So I just spent I little money to get the extra protection.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
No headaches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because I knew this fitbit would get some heavy use, I purchased the replacement policy. Bonus...the cashier took care of all the sign up right at the register.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great to know that when I will possibly need this service it is already paid for for a replacement watch.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Do I need it, hope not.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt want to spend the extra money hope i dont need to use it.
I would recommend this to a friendRated 5 out of 5 stars
Always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always buy the protection. We haven’t had to use this particular one but Best Buy is great about no questions asked. Replacing or Fixing insured items.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
2-Year Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 2-Year Accidental Geek Squad Protection came in handy because I needed it sooner than I thought I would need it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
n/a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it but have in the past on other things works they get it done fast
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Edgar. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.
Rated 4 out of 5 stars
GS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is very helpful I just don't like the fact that they don't give you some information because of your best buy card status. If you need to know something and you have the best buy card they should answer your question
I would recommend this to a friendRated 5 out of 5 stars
Two thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage... love the fact that im covered for 2 years
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily nothing has happened to my watch so far so I haven't needed to drop by geek squad yet, but it's nice to know I'm protected in case something happens.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
