Customer Ratings & Reviews

It was nice to be able to take my gear fit 2 in when it stopped working and receive a replacement with no questions asked.

Haven't use them for the watch yet. But in the past I have purchased geek squad for my washer and dryer. It's impossible to get to them. When you call best buy it takes you through a phone tree and no one comes after waiting for an hour. Best bet is to chat online. They sent an outside company to check on an electric smell that was coming out of my washer. The guy said they can't do anything about it and best buy will never replace the product as promised when you purchase their big appliances. Waste of money!

Im covered. I love my purchases. Thanks for amazing customer service

Best Buy has the best extended warranty bar none. I've never had a problem with exchanging an item, or getting help.

When my Fitbit blaze had some functional issues, this policy covered the replacement. Very glad that I purchased it!

The protection plan is definitely worth the investment since it covers wear and tear so you can replace it if it breaks.

Will come in handy when need easy to acesss and get very helpful

Good.good good good.goos goos.good good good good.i use every shop

I always buy geek squad protection on most of my electronics. It will pay for itself.

Nice to have a backup when product dose not work. Second time I had to replace my watch. Nice to have Geek Squad to help.

great gift looking to up grade soon. always seems to be a great watch.

Not much needed to say here for the price you pay to get the extra replacement if anything happens to the product is well worth it.

Having the extra protection gives me no worries is I accidentally mishandle my products

Depending on how often you use a product & how much wear & tear it might be subjected to I would definitely suggest warranty.

When every I make a purchase at Best Buy I don't think twice about getting the warranty through Best Buy. It's a no brainer

A good policy at a good price to protect my daughter's Fitbit which she received for her birthday. She is happy to have it.

I always by the extra insurance on high electronic items I buy and trust Geek Squad

Replaced my malfunction watch with a new one without any problems after 1.5 years.

Anything that Geek Squad does, they do it very well, to customer's satisfaction.

I highly recommend ALWAYS buying the protection plan for any product you purchase!!!