Customer Ratings & Reviews

Always try to buy warranty with my products and when I ever have to use it I have never had any problems using it.

Best Buy has some of the best warranties in the industry! Can't go wrong spending a little more for the piece of mind and not having to deal with the manufacturer.

Great protection plan for convenient product replacement

Always get this protection for your expensive electronics. This is the only hassle free protection plan I have ever experienced that a store offers.

Purchased this protection plan that Best Buy sells. I always a great way to go and at a great price

Haven’t had to use this insurance yet but nice to know it’s there as printers can malfunction and usually have problems that are beyond servicing by users.

The value of the warranty is good based on the cost. I don't have to worry about my printer breaking prematurely.

It’s always nice when they take the time to explain what you get with a service plan. Very helpful.

Best Buy's customer service has been pretty good in my experience, so purchasing a two year plan for my $400 printer, I feel, is a good investment.

Now I don't have to worry if my printer has problems - I have the 2 year replacement guarantee! No worries!

Haven’t had to use my protection plan yet. I’m of the thinking it will uphold what it was purchased for.

Buying the Best Buy replacement warranty is a plus for every item you purchase here. I've had to use it on a few other items and it is always hassle free.

i got this for my coud alpha s my cloud flight i had this plan the volume button stopped working and got replaced fast

Always buy the protection plan no matter what! I know it sounds like you are paying a lot but when you have high priced items, you want to protect them.

The Geek Squad has been fantastic at solving all of my computer issues. All the technicians are polite and thorough

Excellent service. Very responsive and knowledgeable

I tried to use it to exchange headphones so I could get a different kind but because I didn't have one little connectir piece or the instruction booklet I couldn't do it. It was kind of annoying at first but then they let me swap out the main portion which was what was broken

I have used a replacement guarantee on a iPad case in the past. I broke twice and each time I was able to replace it without any hassles, great job Geek squad!!

Not much to say about this except that it works as advertised. They took my faulty product and exchanged for gift cards which i used to purchase something else.

I have had Geek Squad for several years and find the staff and the services very good. The staff is helpful and knowledgeable. The prices are reasonable.