Customer Ratings & Reviews

The warranty lives up to expectations I know if I have any problems I can take it back i and it will be fixed. That gives me peace of mind.

Protection plans are always a Bonus. I would never purchase a higher priced item without receiving a protection plan.

This is a good thing to have. They replaced my dishwasher

The one time I had to use this, I'm happy to say my product was replaced right off—so it works as it says on the tin!

I have not had to use this service yet, thankfully. However, my experience with Geek Squad thus far lead me to believe that I will be assisted promptly and fairly if issues ever arise. Highly impressed with Best Buy's customer service thus far.

Reasonable price for the protection! Well worth the money. Hoping I don’t have to use it.

Printer is fast! I can be anywhere and print from my phone, due to Wi-Fi! The USB port is a convenient option to keep things organized without the need to use a computer! Awesome!

I always find value in the Best Buy warranty. Highly recommend

It gives great peace of mind to know that I can contact the Geek Squad if there any issues with my devices. Having the ability to replace a faulty device is a great insurance policy!

for a small price for free replacement up to 4 years free replacement.

I love best buy's warranty, it works great. I recommend getting it, it will help in the long run

Purchased this plan for my PS5 headset - they always break within warranty so I get a discount on replacement!

Very good quality. Works well. Can use K-cups or a ground coffee or tea in a filler container. Set & forget timer for morning hot coffee ready when you are up.

Must have service for you purchases. the replacement and repair process is very simple and have been getting these with all my best buy pruchases and have been happy so far. Already used it 2 times for my open box items and woul recommend

Purchased this more as a “just in case” as it was given as a gift. The printer it’s replacing (GE) lasted all of 8 months and I didn’t get the warranty for that. Big mistake.

Geek squad protection gives you piece of mind that Best Buy stands by the products they sell

I have never had to use them yet so that is a plus.

They help out they are so dependable if you need assistance they get to the source of the problem

Honestly when it comes to geek squad, its one of the best protection plan you could add to your item, everything is directly thru best buy don't have to call customer nor go thru the hassle

Geek Squad Product Replacement. I may have to use it on a product that I did purchase because the item doesn't seem to be working as well.