Customer Ratings & Reviews

This Best Buy geek Squad for gear replacement, make me feel so comfortable any time that I go to Best Buy to buy any product, because if I’m working and anything happen I know for my experience with this Geek Squad that the service is gone just extraordinary!.

I really liked my HP Office Jet Pro Printer6968, but had to replace it with a new Printer as for months I could not buy the 902 Printer ink for it. Replaced it with Hp 7855 Printer. Have received it yet. Will let you know if it compares.

Shoot 4 yr replacement plan for $20 on a $90 printer, ill take that.

I have not had to use this replacement plan. So that is great news for Best Buy products!

Geek squad coverage is always a must!!! I never buy ANYTHING without a warranty but geek squad is next level coverage!

I absolutely believe in protection plans. I must have this option. It’s always better to have it and don’t need it than to need it and don’t have it. Just my opinion. It’s life life insurance. The Geek Squad is amazing. Very user friendly.

I left squats. They’re the best and can take your stuff. It’s in case get damage.

[Employee of bestbuy] I love having protection on my items because I can replace them if something goes wrong !!

I usually purchase Geek squad coverage for items that are not inexpensive. Fortunately, I don't always need that coverage (haven't for this item) but I have on several occasions, which was helpful. And it gives me peace of mind for not much cost.

I always get the extended warranty and it has always paid off. Don't be fooled if you think you don't need one for any product that it is offered. Now a days, things break down, especially with electronic items. The warranty has you fully covered and you get a free replacement even at the end of the warranty.

I always pick the geek squad protection plan with my purchases.it seems like a no-brainer, for the coverage term to keep your product in tact. Used it once on another product, and they were fantastic. No questions asked or needed and they replaced it with like kind and quality. I like the protection plan!

I always love their coverage. It's the best so far

the product did not function properly. i brought it back to the best buy store and was given a replacement. however, the replacement product did not function properly despite numerous attempts to "troubleshoot" the product via the "hewlett packard website. i just returned the product for a store credit.

This thing exceeds all expectations. I knew when i picked it up it was going to be really good, but once i used it, i was just blown away.

Great customer service!!they are very friendly and know what they Sale

Anytime I make a big purchase or a purchase of an electronic, I always opt to get this service. For the past several years I have never had a problem with Geek Squad and they're very helpful. Would highly recommend for people to pay the extra charge to receive their protection for their purchases.

Thus has saved me so much worry and time! Printer wouldn’t take ink refill. Took it down . Boom. Got new printer!

Thank you, GEEK Squad! You are the Best! Always there to help and answer questions.

The technicians are so professional and courteous. They take the time to explain what needs to be done and when your computer is returned, they explain what was done. They take the time to see if you have any questions and they are so sincere.

Purchased this product when I bought my HP printer, just in case something went wrong. So far, no need to use because the printer has not failed. This was very inexpensive insurance because printers are notorious for failing just when you really need them.