Customer Ratings & Reviews

Geek Squad best squad they’re always helpful and kind

It's a must to get the geek squad, they're extremely helpful and there's a peace of mind knowing if something happens, it's covered.

The geek squad product replacement is legit. Bring in your item and they will send it off an in a week you have your new product

100% worth the buy everytime. i have never regretted getting it!

The Geek Squad was there when we needed them. Good piece of mind.

I have purchased the extra protection plan many times and it has proven to be a great idea. More than once I have used the warranty and Buest Buy has stood behind the warranty and saved me money.

Purchasing the product replacement is well worth the cost, in my opinion. A previous purchase was replaced without question when the product failed

It is always good to have a service plan when purchasing electronic that are not cheap. I don't expect to use this plan but it is good to know that if I do have a problem, I have a plan in place.

I had the old Russian security system that Best Buy kicked out but due to triple layers of protection I couldn't download the new system so Geek did it for me, no questions asked.

The service is always good absolutely no complaints here

Love geek squad coverage for my products. Easy to take for repair close to home.

I always get extended warranties. You just never know.

My experience with the geek squad protection has been great and the insurance was executed without any issues when i had problem with my printer.

I have never used the buyer protection that everyone sells at the checkout until Best Buy. I have only had to use it a couple times but it was truly a pleasure and totally hassle free.

I've had to use this 2 times so far in the past 10 yrs and loved how easy and how simple it was. Was able to get even get the new product and add the replacement plan back on the new product.

I've used this before and it has always been a worthwhile service, especially if you're purchasing somethings that has been on display.

I LOVE MY HP COMUPUTER BECAUSE IT PROVIDES ME GREAT TECHNICAL FEATURES.

Happy to receive a replacement. Best Buy always follows through on their product guarantee. We appreciate receiving a replacement when something goes wrong.

Geek squad is a very high quality addition to any purchase you make I highly recommend adding geek squad protection to anything you buy

If I buy the computer from Best Buy, I buy coverage from the Geek Squad. I used it many times.