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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11039 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 11,039 reviews
  • Rated 5 out of 5 stars

    Haven’t had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember what item I bought this for but I haven’t had to use it yet. It’s good to have for those just Incase moments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad's product replacement program. TI've only had to use them 2x in the 15+ years I've been shopping at Best Buy and they have gone above and beyond both times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Geek Squad Product Replacement Plan is a great plan to purchase, you never know when and if you will need it. Great customer service from Best Buy also..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free 4 yr replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year free protection is wonderful if the geek squad can’t fix it then it’screplaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I purchased the extended protection plan, I haven't actually had to use it yet. It is nice to know that I have it if needed though. And the price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet Hope I don't have to.seems to work fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added greek protection to the purchases that i made. Used this service at least twice and each time service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RPDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are available almost whenever I get panic stricken because of my ignorance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must have with every electronics purchase.. since you never know what could happen its always a good idea to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Extended Warranty by low Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty and service by Best Buy Geek Squad for low price and 4 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protectionis the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what will happen to any product that you buy. Best Buy’s protection is better because you can walk in the store and directly deal with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copy Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the two year replacement. It wasn't expensive which I'm glad I got it cause the first one I got came with a defect took it in and got a new one with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is always good to get. With the printer being expensive I figured it was a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. jones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I had this replacement plan, my paper kept getting jammed in my print and they replaced my print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase the extended warranty just in case. So far so good on the printer. Wireless is the way to go and it stays connected so I print right off my Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. When you need them to come out or take your laptop or technology for repairs, they are in their own league.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service contract. Glad to have the contract in case of problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were beyond helpful! They they made sure we understood what was going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with greek squad services. They are worth the money

    I would recommend this to a friend