Customer Ratings & Reviews

I will never not get the protection plans as they are very valuable and worth the money to pay for them .

I got this in case the AirPods I bought have any technical issue. So far so good but I’ll be mad if they break

Good. Would recommend again. Employee was nice. !!

This is a basic insurance product, I have found in my dealings with electronics that usually a malfunction if it is going to occur, it will be within the first 2 years.

If you have any doubt that a product will fail before the warranty expires, buy this.

Buy with confidence, your purchase will be replaced. Best Buy does a great job honoring their commitments.

I had a problem with a product and with the replacement insurance I never have a problem at Best Buy

Love geek squad they are very helpful and can handle most problems

The protection plan Saved me a lot of headache, i needed a new one after i spilled water on my key board was able to get a brand new one is store

so glad I bought the 4 year protection plan. I don't have to worry if it stops working or needs repair.

haven’t gotten a chance to use my geek squad on this product but i’m glad i got it just in case

My husband does not always agree with an extended warranty, but I have been grateful that I have indeed purchased them.

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.

Prior to purchase, Best Buy did not disclose that I would need to leave my old and new laptops, with my passwords, for 1 to 2 days with no visibility to what was happening. Very disappointed. Did not use service. Moving all my data to one drive made it more complicated to set up the new drive. I previously used PC Mover. It was cheaper, easier, and I didn't have to provide my passwords to strangers for up to 2 days. Geek Squad on-line was not helpful either.

I haven’t had to use the Greg squad yet and hope I don’t but if I do I know they’ll be there and do a good job

I usually always buy the Geek Squad Protection. I figured I can't go wrong! Has not failed me yet!

Excellent protection program. Best Buy is the best in protecting your big purchases

I always purchase this when I buy something expensive if it’s an option. You never know what could happen so it’s great to have as a pack up plan

These are always nice to have just in case, but the printer is so nice that I am confident I won't ever need to use it...unless there is a fire or something, lol.

This is something I usually dont buy but honestly glad I did when my business printer started acting up, replaced it for free.