Customer Ratings & Reviews

I haven’t had an issue they have not solved for me I always get warranty knowing that if it breaks I’ll get a replacement

Not had to use, but great peace of mind. Do consider this service as an add on

Geek squad personnel are extremely knowledgeable and professional..fast response for technical issues

i have some thoughts both good and bad on this. was told they would do any repairs when wife went to store it was nope we just replace anything broken. however i go and they send it in to put back to original as this plan was on a laptop! it is in return from this now. they were telling my wife we needed to purchase the yrly plan for what she needed done which was another 149 dollars but when we bought laptop was told this plan covered any repairs!

Always purchase the extra warranty...........it never fails to break just after the original warranty expires!

Geek squad is always neccesary in case soemthing goes wrong.

This is great peace of mind for a computer printer.

Great we returned our printer and got the helo we needed!

Great product to consider as you can ssve money and hassle

Fantastic Printer this is the best which I have purchased till date.

I have had more bad luck with printers over the past couple of years. Lightning strike fried every printer in our house. Brought the printers in to Best Buy and they replaced all of them with no charge because of the warranty. (I repurchased a new warranty on each). Then the replacement models (3) all broke before their two year warranty was up. Again, Best Buy's extended warranty saved me a significant amount of money. No hassles or problems, I brought the printer in, told them what was wrong, they verified the warranty and sent me to pick out another printer.

I haven't had to use it yet, but I trust the Geeks will do a great job if I need them.

had a problem and they took care of it. I willcontinue to purchase here. Thank you.

Chris, one of the geeks squad members was absolutely excellent, he knows what he's talking about is practical and more than happy to help.

So far, so good works every time connecting to my phone, which i do most of my printing off of (iPhone and samsung). Occasionally my nitro gamer laptop purchased from bestbuy ... i have printed pictures on photos film paper and also tons on documents for business purposes, i recommend this printer...

Easy to add on to product brought! Be safe get protected!

I purchased the warranty and 6 months later my item started acting up and wouldn’t function properly. They told me to bring it in and they will take care of everything. I get to my store expecting to have to wait 6-8 weeks but since I purchased BB warranty they gave me a new one and said I don’t have to wait they will handle any repairs for my old one and returns to the manufacture that’s all part of the contract and my warranty is still good from the date of purchase!!! Awesome!!!

Excellent performance. Would definitely recommend. Has saved me hundreds of dollars in ink.

These guys are the best they make my life much easier

Got it to make sure my device is protected in case of anything