Customer Ratings & Reviews

I had purchased this printer due to an employee telling me it would fit my Apple computer so I can print my homework but it was the wrong printer. Check it's compatible to your computer before purchasing it.

Bought this to cover the head phones. Was told it covers everything even accidental breakage. Son sat on head Phones and broke the Head strap. Best Buy and Geek Squad both refused to repair or replace them.

I kept having wireless issues.......contacting frequently to get the printer to not hsave printer errors.

This product replacement offered by Best Buy should prove useful given the fact the product I purchased will most likely be discontinued in the near future for reasons attributed to flaws in manufacturing

When getting the protection plan, its almost a gamble as to whether or not you will use it. As of today, I have never had to make a claim with geek squad so I am unfamiliar with the process.

So I got this to cover and iPad case and keyboard combo. And so worth it cuz I already used it to replace the keyboard when it stopped working after a few months

Its ok, it just eats up so much ink. I wish I got a different brand or even a laser printer. for the price, you get what you paid for.

Called to setup printer but they didn't have a clue what they were doing either. We asked nicely for them to disconnect to our computer but they didn't want to. Eventually we figured it out on our own and gave them credit so they would disconnect from our computer.

Bought this service for my laptop when I went to get the battery replaced was quoted 3 weeks.... I am not sure where they are getting these batteries from but I would have to assume somebody is sending it by foot and boat from china in order to get it here. Not sure why they can't order the new battery to the store and just have me pick it up or bring my laptop in. I need my PC for work.

My experience with geek squad has always been sub-par. But this warranty for my Western Digital Easy Store 4TB was only 8 bucks and I felt it was necessary considering WD’s track record.

Well, I'm not sure this was necessary. I haven't needed it, looks like I probably won't. It;s all plastic but fairly sturdy. If I don't drop it, my purchase of the extra warrant was probably a waste.

Very good service..put to hard to make a Appointment ..I call no bady ever Answer the phone How i can get a phone number some one to answer.

Seems like a nice add on, but ive heard some problems with geek squad never dealt with them personally however

We normally do not add this but our old printer died before two years. We carry it with us when we travel and decided to insure this one. The price on the printer itself was good on sale.

One of the best decisions we have ever made With printer luck we have

Great headset for 100 bucks i will be going in today to get a replacement because the speakers are crackling and is hurting my ears sound quality is great on it tho after about 3 months

I called 3x last night to the geek Squad and was told the third time that in order to tell me it don't print real pictures of need to bring it in for a $99 charge. I thought that's what I was paying for. Well, I am paying for that help why pay more?

Have not use this item yet so I'm not quite sure how to review it. I guess it's nice to know that you have peace of mind it you have an issue.

I am a firm believer in not paying for new things twice just because they aren't made well (or if you have a clumsy son). Get the protection (unless the product is less than $15).

Most times I don't a problem returning or getting my electronics repaired or replaced. I will always purchase the replacement plan! The geek squad is always nice, professional and helpful.