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  • Geek Squad™

2-Year Accidental Geek Squad Protection

SKU:
6384086
See Details

Customer reviews

Rating 4.7 out of 5 stars with 8989 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 436 Showing 8,701-8,720 of 8,989 reviews

  • Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star because I haven't needed to use it but I suggest you get one, it does provide what you need when you would need to use it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Guss – We’re sure that we’ll provide you with great service should you ever need to use that Geek Squad Protection plan. We hope that, in the meantime, the peach of mind the plan gives you will justify the price.

  • Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put you on hold forever and not quick when supposed to and very rude customer service even some of the managers have nasty attitudes

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Purchased with printer but returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty when I bought the printer, but I didn't like the printer so I returned it, and also got my warranty refunded.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are total piece's of trash. Like a couple of months in and they fall part. Have to literally tape them together. What a joke.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the opportunity to utilize this purchase waiting on tech support

    This review is from 4-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Didn't need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, almost nothing gets done with geek squad. If somehow the replacement does get covered, the paint chips off.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not set up my computer in my home as promised!!!!! I paid a lot for nothing

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out to us. We are certainly living in unprecedented times and we hope you understand. We'd like to hear more about what you need done and see if there is anything we can do to help. If this is something you'd like to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Don't waste your extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use this service, so in my eyes it was a waste.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well there not very helpful or at least The person that helped me was not his name was derik

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Star0106 – I apologize that Derik wasn’t able to help you out with your Geek Squad Protection plan. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to discuss this with us and see if there’s anything we can do to help you out.

  • insurance on a printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money Save your money and don't get it

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told me to contact manufacturer of Polk sound bar. No help whatsoever.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us. I apologize for the disappointment. This is not the level of service we aim to give you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 and we'll work with you to get your issue resolved.

  • Not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They service is not available for items you willl need. I had hoped it would be better.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Momofgamer – I’m sorry to hear that your Geek Squad Protection Plan didn’t work out for you. If you have any questions about the coverage of that plan, please see our Terms and Conditions at www.geeksquad.com/terms, visit your local store, or give us a call at 1-800-GEEKSQUAD (1-800-433-5778).

  • I don't understand this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YALL DONT SUPPORT WATER DAMAGE PLEASE MAKE IT SUPER CLEAR AND BRIGHT. THANK YOU.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We want to be as up front as possible; about the coverage our Geek Squad Protection Plans offer. You can find details about how liquid damage is not covered in our Terms & Conditions at www.geeksquad.com/termsconditions.

  • Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, on install of my tv , very professional and clean .

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Oscar. Thank you for taking time to share this with us! We're so glad to hear everything went well! Please let us know if you need anything else.

  • does not print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed the black ink and stopped printing, changed them again and now it does not work.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Geek warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled the warranty upon returning. Would definitely recommend the service

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi jago –

      It’s disappointing to hear you ended up canceling your Replacement Plan, but we thank you for taking the time to share your experience with us. We greatly value any and all feedback we receive from our valued customers, and if you’d like to provide any further details please feel free to give us a call at 1-800-433-5778.

  • Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it’s a tv you don’t need protection to be honest

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wasn't for me I'm sure there are few that like cheaper headphones

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • never purchased~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased this, so don't understand why it keeps showing up!

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello soundgirl – I’m not sure why this would show up on your account if you never purchased it. Please swing by tour local Best Buy or call us at 1-800-GEEKSQUD (1-800-433-5778), and we’ll check it out for you and see if we can get to the bottom of this.

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful n polite and friendly and knowledgeable

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 436, Showing 8,701-8,720 of 8,989 reviews
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