Customer Ratings & Reviews

THE AGENTS INSTALLED MY TV AND MOVED MY OTHER BEST BUY TV PURCHASE TO ANOTHER ROOM. THEY ALSO RE-PROGRAMMED MY REMOTES TO GET EVERYTHING IN SYNC. I'M COMPLETELY SATISFIED.

For the price of the warrenty it isn't worth mot getting it. One less thing to worry about. Also one of the best priced warrentys available

Total tech service has been really great, easy to get in for an appointment. Very friendly and informative. In person they are great but over the phone is not helpful for me, I feel like they pretty much just tell me to make an appointment and go in person

Haven’t used this one in particular but have purchased in the past

I hope I never need to use the Geek Squad service, but I trust them to be there if I do. I have purchased their service before, but took care of my product and never used the Geek Squad.

While I used to just buy a new printer when the old one died, the replacement cost was under $100. Now that printers are way more expensive and seem a lot more complicated, I just feel safer knowing that I'll get mine repaired or replaced if anything happens to it.

Bought this for a new dishwasher and glad I did. We had a lightning strike and the new dishwasher was toasted. The replacement program saved me from having to buy another dishwasher!

Great service and experience in purchasing item. My geek squad is the stuff that dreams are made of. They know their stuff and are no BS. It gave me a warm and fuzzy feeling inside.

Geek Squad Product replacement plans are worth purchasing. I've ran into issues with products in the past, and they've always came through and either fixed the issue or replaced the items without giving me a hard time, which I really appreciate. And they always help out with any questions you have as well.

Geek Squad Product replacement plans are worth purchasing. I've ran into issues with products in the past, and they've always came through and either fixed the issue or replaced the items without giving me a hard time, which I really appreciate. And they always help out with any questions you have as well.

Honestly, to have my new headsets protected for 2 yrs for 2 bucks... it was a steal. As the associate said: "If anything happens to it, you can come in to the store and pick up a new box to replace it". Sweet and easy. (I usually only get the geek squad stuff on select items too, use your best judgment.. but for it only being 2 bucks (for this device)... hard to resist)

I bought this 2Yr Contract to protect an item I purchased for a client. So far the unit has performed flawlessly. NO issues to report. However; I know that Geek Squad will stand behind the 2Yr Service Contract should the need arise. Thank you, Best Buy, and Geek Squad for being there.

They remotely troubleshoot my concern on the laptop that I recently purchased and it's now working fine. And I was told that if ever I encounter any problem with my purchased items and it's not fixed. They will definitely replace it with a new one.

I usually only buy the replacement warranties for expensive electronics or items that will get heavy use. I once had a computer monitor fail 2 weeks before my replacement warranty expired. They gave me store credit on a giftcard for what I originally paid for my monitor. I have able to get a better monitor and I still had a left over balance on the giftcard. I was very happy.

Thanks for the help and support with this. Always reliable with Best Buy, haven’t steered my wrong in all the years I’ve shopped there.

The Best Buy Warranties are the BEST! I purchased this particular warranty to protect my Canon printer. I almost always purchase their warranties on televisions, printers, and vacuums.

The agents at geek squad were super helpful, and got me everything I needed in a very fast manner. Thank You!!

THANK HEAVENS FOR GEEK SQUAD. THEY WERE ABLE TO HELP DIAGNOSE A PARTICULARLY DIFFERENT TYPE OF "BUG" THAT MY SYSTEM CAME DOWN WITH, THEN DO A PROPER EQUIPMENT INSTALL TO KEEP IT FROM HAPPENING AGAIN. THE PROTECTION IS FOR UP TO 3 ITEMS (I THOUGHT IT ONLY GOOD FOR 1 SO WAS VERY SURPRISED WHEN ABLE TO HAVE WORK DONE UNDER PROTECTION PURCHASED EARLIER FOR ANOTHER ITEM)

This is great to have and a great value as we know anything can happen as un foreseen things happen. It is a comfort to know that you have reliable protection in place. Gives you a level of peace of mind. Without it , it can be very costly the repair bills and or replacement costs.

I purchased this but have not needed to use . Hoping that I don't have to in the future but if I do at least I'm protected.