Customer Ratings & Reviews

Awesome!!! It good and great at the same time Geek squad helps you get everything ordered in order in my office

The protection plan is one of the best investments you can make. Best Buy has one of the best in the industry. Their customer service regarding the protection plan is amazing. They can look up the purchase of the item on their system and confirm device has the protection plan on it. From there you good to go!

The Greek Squad is ready to help and very friendly. They will do their best to make the customer happy and will replace the item if that is your request. On items like computers, laptops, and gaming headphones (especially when buying as a gift), the protection gives you piece of mind. Well worth the investment!

Visited the store to inquire about not being able to connect my external monitors. The first visit they could not determine why external hardware would not upload to the computer. They suggested that I have the Geek Squad set my computer and reinstall all the programs. I came back a second time to talk about having the install redone and the agent that was talking to me said all I needed was a different cable and sure enough he saved me a lot of money. I no longer needed to have the install redone.

Got a 4 yr replacement warranty on a Smart Tank 5000 for a great deal. All the printers I've bought over yrs this has to be worth 35.00

I accidentally pulled the Canon Printer off the book shelf it was sitting on with my oxygen tubing. Thankfully the Geek Squad Warranty allowed me not only to replace it but to get a newer model of the Canon Printer and I only had to pay the difference. GREAT WARRANTY!!!!!

Best way to get in that extra protein without the calories. Been using it for protein ice cream and sorbets which have made clean eating easy and fun.

Excellent product we love it and customer service is very awesome and helpful

I have purchased warranties before but other products don't have the 4 years!!

I bought the Best Buy warranty, so when my printer failed I upgraded to a tank system printer and was not charged the additional insurance, because I bought it the first time. Best Buy won over a customer for life. Normally I do not buy the warranty but have had some problems with printers in the past and did this time. Buying the warranty saved me money this time.

Your agent came and helped with our sound on the TV, installed the new printer and made sure all was working properly. He was very nice and friendly and answered all of our questions.

Geek Squad has been my salvation. No matter what happens they have a quick and easy resolve. This is like no other - Thank You.

I buy the geek squad protection on everything I buy from Best Buy! It has been the best warrantee from anywhere that I have ever purchased! The geek squad and Best Buy have always taking amazing care of us because we have purchased the warrantees so I would highly recommend everybody do it

Hopefully, I won’t have to use this, but if something goes wrong, I feel good about this back up service.

The agents installed it quick, and connectec all my devices very professional

I got the geek squad service as assurance for my 14 yr old. He can be rought sometimes and I feel this service will give us a piece of mind in case something goes wrong. Get it!

Extended warranty for my Canon Pixma G7020 4 in 1 printer scanner fax & copier. Very happy with my purchase and have not had any issues yet.

Got say, I never was the type that like to get insurance or warranties on items. BestBuy Geek Squad, MANH! they make it soo easy to help. Everything always get fixed or replaced, FAST! no questions! I now buy warranties at BestBuy for everything I day there. I knows is gonna last twice my expectation. THANK YOU

Just incase my husband lose anything or my printer started messing up, its best to have so you would've have to purchase idea again.

I like this service because if your product cannot be repaired by the technicians you can get a replacemet