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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11072 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 11,072 reviews
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have with the flexibility backed by this you can shop stress free.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    M510 MOUSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKS LIKE IT LASTED ABOUT THE TERM OF WARENTEE MOUSE IS BAD , JUST REORDERD ONE , WHATS WITH THAT

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Our Geek Squad Product Replacement Plans run for a set term. It sounds like your plan expired just before your mouse did. In that case, the mouse would no longer be covered by that plan. In the future, you may want to consider longer plans to have a higher chance of the product needing replacement while the plan is still active.

  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always in time & done correctly...price seems a little high

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been a great mouse except that it was way too small and I kept getting hand cramps trying to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ANTMAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used it BUT IF NEEDED TO i WOULD so rate only a guess

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plan Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan. Will purchase it for all my equipment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always buying product replacement on electronics because they do have issues at some point and time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been available for me when I needed it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know.. I haven't had to use this warranty.. And least not yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a 2 year protection that I will probably never use so no big deal here.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it so I don't know if they really would have gotten a new one but it gave me peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to be worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works it also operates properly . So far no problems with it so far .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this only 3 stars because I have not had to use. It feels good to have as insurance though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet. Hopefully I won’t ever have too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a really professional job of helping me with everything i needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of the plan for this item was not needed (yet) but Best Buy's geek squad plan has always been worth it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more need for this service our son is an IT guy! But when I had it they helped me a few times over the phone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    time will tell if this was a wise choice or not... but logitech mice do seem to die on me so let the fun begin.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the geek squad to help you with your geek needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bring back jobs to the U.S.A.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste ur money called for my printer stopped working right and they said in order for them to help me with the process I have to pay 79.oo on top of this service already paid for.....so what's the point of buy this service when I still have to pay more just for them to tell me I need a new printer smh than on top of it all I speak to someone in India who barely speaks English by god!

    No, I would not recommend this to a friend