Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11081 reviews
(11,081 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the program yet but never had problems in the past
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 2 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted almost exactly 2 yrs now will not connect, keeps showing printer not found. Ink runs out pretty fast. Won’t be buying again.
No, I would not recommend this to a friendRated 3 out of 5 stars
No issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty smooth transaction and very helpful staff in dealing with matter
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Squad of Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use this and I hope I don’t have to.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
hopefully i never need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully, I never need it, in the past, they have been helpful
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have always need help and they like to help
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We certainly do love to help and are happy to be there for customers such as yourself. Thank you for the compliment!
Rated 2 out of 5 stars
Exchange
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought TV, Best Buy staf told me that I can replace any time in 2 years. However, several weeks ago I learned that this tv does not qualify this term. It means that i just threw money for nothing!
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good deal.........................................
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used but hope there as good as the customer service always is!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So helpful when i even just need help using my printer
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Hm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coverage just started, don't have an opinion about it right now
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i wanted purchase product with out geek squad good deal
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 2 out of 5 stars
Broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printed a few 4x6 photos. I got good prints. After that the printer had a paper fault and hasn't worked since.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have replaced the product twice. Don’t get it without.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek sqd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I make a purchase, I usually purchase the geek squad.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Total Tech support is not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but problems with the total tech support. If you need to use them then you will wait on hold for hours and be transferred from person to person. You will also not be able to understand what the people you speak with are saying as they are not in the United States and have trouble also understanding you.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 3 out of 5 stars
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product was reasonably priced and lived up to expectations
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Best Buy protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a product replacement program. Can’t say much about it!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Hope to not use this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's cheap insurance. You but insurance and hope you don't need it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I don't need to use it. But price is good. Good purchase
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend