Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11082 reviews
(11,082 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Regret
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please don’t buy… epson is better and more option…
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not Wotlrth The Extra Cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very unhappy that they only replaced the item and would not try to fix it. Ended up leaving the replacement in the box and have it on a shelf.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Will not sevice my printer, don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not honor replacing printer after color cartridge stopped working. Don't buy extended warranty, wasted money.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. We always strive to ensure our customers are provided the best service possible. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The print quality is horrible. You can see lines and the colors do not match what you want to print.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
They kept my warranty money from my huge tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They steal your money, they never can help, will always found excuses to fix things and honors their warranty.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
i dont remember buying this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never used never will. If you take care of your stuff, you should be fine. depending on what you use it with, might be useful, but for me, it was not
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
I don’t know where this came from.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want this service but somehow it was slipped by me without my knowledge!!
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Week blender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item last year. Save your money and invest in a better product. Don’t bother wasting your things. Runaway from the deal this product offers.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out to us. I'm sorry it didn't work out as expected. We hope you found a better option. If you still need assistance, we'd recommend connecting with your local Best Buy. You can find information about your local store at www.bestbuy.com/storelocator.
Rated 1 out of 5 stars
Experience with Geek Sqaud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working the Geek Squad was am awful experience. They have no Idea what they are doing and they flat out lie.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth your hard earned money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the purchase. No follow through from the GEEK SQUAD Dept in Fresno, CA. River Park store location.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad is clueless!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No better than it ever was but it is not a surprise due to the customer service of Best Buy overall!
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not had the chance to use it but didn’t like services they rendered me the last time I was in the store.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Tricky Game
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They requested I write a review for my 2 Geek Squad Service plan. I never used it, so I guess it was a waste of money.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended, they should really improve their coverage and also train their staff to fix devices at BestBuy and to be more polite.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Rip-off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want it, didn't get it. I don't speak Hindi or Telugu Have I answered all of your questions to your satisfaction ?
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Sqd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.disappointing. when tried to return was told could not do so.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like I said before I don’t remember one time I had to was horrible Panasonic came to help me
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Can I get a response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this at one point and needed to see if it’s still active and what it covers.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
buy lottery tickets, similar outcome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why I keep buying these, it rarely works out to my favor, should just buy lottery tickets, similar outcome
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were not sociable at all. it took much longer to fix than expected!
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friend