Customer Ratings & Reviews

I feel bless just in case something might happen I can get a replacement for the next 2 year

I have geek squad protection on everything in my home bought from Bestbuy. Totally worth it

I love this plan! Definitely gives me peace of mind when purchasing anything from Best Buy.

I have been really statified, and services well 90% of time. Always keep a receipt handy and read fine print, as things such as receiving a refurbished product rather than new, etc.

Very quiet, and powered entirely by the USB cable. Excellent for use with a laptop.

A product replacement always comes in handy, you never know when something may happen

Anything expensive that i purchase at Best Buy i always make sure i have protection.

My recommendation is to always buy a Geek Squad Plan when you have expensive items.

If you bought an item that you will use regularly or can easily become worn do it!

I try to get this protection on all my electronics from best buy. worth every penny.

It's always great to have a protection plan with any product you purchase.

I love geek squad product replacement and I will tell my friend about that

I did purchase Extended warranty so I didn't have to use it so far so good.

I purchased the service but haven't had to use it except for a phone call and they were very helpful.

Best price of any store warranty. Great customer service on returns.

Love the protection plans best buy offers. Definitely worth the cost.

Let me start by saying I’m a fairly tech savvy person usually not needing much help if at all. HP Office jet printer was purchased and upon installation it was having problems downloading its software off the internet . After repeated attempts and use of HP Website for over an hour I called the Best Buy helpline and the first thing that was said to me because I have to pay $39.95 if I want to speak to anybody. I responded I just purchased a printer, the printer is not working properly and you want to charge me to fix the problem of a product you sold - REALLY! Finally after some getting help from a person at Apple I was able to get the HP printer to download its own software off the Internet. So GeekSquad who sells me the printer can’t help unless they get money; and a computer vendor who has no stake in this figures out the HP problem (was not computer hardware or software issue) and solution for free. Someone needs a lesson in customer service.

a good idea. i bought a printer and have returned it twice. no hassle.

The geek replacement program is very reasonable and worth the risk.

Just gives a little more peace of mind to the product I purchased