Customer Ratings & Reviews

have been pleased with the protection plans for previous purchases

2-Year Geek Squad Product Replacement is a best way to save time

Hope it works did not use yet. Will contact U when I use

That's a good inclusion in the home office. Quality is good but response time/velocity is slow.

We always get Geek Squad when we buy something form best buy

easy returns and repairs. no hassle and the price is decent

Could not ask for any better service, Geek Squad is the best

great value to make sense in covering heavily used printer

My son goes through keyboards and headphones for his PC on an annual basis. This could be the keyboard that might last longer than a year!

Got it for a printer, which is worth the price considering printers have a short lifespan, They said it can work for frequent paper jams

This was a good deal for a two year product replacement.

My router is so much faster and I no longer get dropped.

$5 for two year warranty is nothing nor expensive.

The Geek squad is very knowledgeable & very helpful.

Smart move to purchase product replacement by me!!

Every time I have had an issue with a product breaking Geek Squad replaces it hassle free. They only ask what issue I am having.

Can't go wrong with service plan in this day and age.

2 years is pretty good for $5. I'm hoping the headphones will last longer than that, but I'm glad I'm covered.

This printer is honestly a piece of junk. It looks great, and if you plan to only print in black, scan and fax then maybe this is the printer for you. If you plan to print in color, good luck as the quality is horrid. It also turns out through phone calls and several replacements that these printers are really just scrap parts thrown together with warranty's that are outdated so they don't have to replace once you have been sent one. So onto the color, solid orange is multiple different shades with new cartridges, red is the same and black is grey. If your going to spend this amount of money, just spend the extra and get yourself a laser and save yourself the headache of messing with HP. Not really sure how this has so many high reviews but seriously please stay away from this printer. I have had a total of three now, and going on my fourth due to color quality issues. I wish they would just refund my money so I could buy a better printer as I am really sick of having to deal with this every 3 months. I have asked Best Buy to step in since I bought it from them and was within my return period but they declined and said I had to go through HP direct as I could not return it to them, I think they should have helped in doing so but declined. When I attempted to reach out to the GM to discuss the matter I was also declined and told there was nothing they could do, and that I would have to deal with HP direct. Even after I tried to explain that what they are stating in their adds is incorrect they still declined and so I am left with this and having to deal with it every three months. So please please please stay away from this model as you will truly regret it. Read the negative reviews, as I wish I would have.

They were fine I guess. One was cute. I guess I'll go back.