Customer Ratings & Reviews

I received this scanner and returned it the same day. It scanned 3 documents before it started making a loud noise and refused to scan anything else. Restarting the scanner did not work. Restarting the PC did not work. Uninstalling and reinstalling the software did not work. DO NOT BUY. I will be looking a non-Epson scanners in the future.

These just don't last long. I use very little - so 3-4 years tops.

This is the worst printer I’ve bought in my entire life. I hate it.

HP sucks. Period. Just once I'd like a printer that simply prints.

You must have internet connection to install printer. Then you must use the HP app to install drivers and that takes forever now that its all installed I cant use printer because its off line and wont connect to my computer. this should not be this difficult. Never had issues installing printers in the past.

I would give a 0 star If I could. Printer was great but after few month of use it will stop connect to the wifi which makes it not able to print anything. Now it's just sitting there useless and bestbuy will not honor their warranty.

My previous HP printer shorted after about 7 years. Got this as replacement but this is poor quality printer .. paper jams, ink streaking and also does not have dual side printing

This is the worst printer I've ever owned, even counting the ones I had in the 90s. Biggest piece of junk ever. Color printing is not even close to accurate and it can only scan one paper without jamming. Awful printer.

Printer disconnects from laptops and cell phones constantly! takes a while (WASTED TIME) to reconnect! PLUS BEST BUY only gives 14 days to return! So NOT WORTH IT!!!!

I am sure the printer is just fine but Best Buy is not. Ordered printer and after 4 days they just cancelled order with out any explanation. I was counting on picking it up just the next day as my current one was broken and needed for my business. This the second time BB has done this. Purchased one on Amazon.

Y'all must have paid for those good reviews... this products sucks! It is absolutely HORRIBLE! They should call it the Doublefeed-200... total GARBAGE! What a waste of money!

This printer does fine with printing documents and even photos. The software isn't very user friendly but the worst part it totally sucks scanning photos. If you have very old photos you want to scan good copies, don't buy this device

20 days out of the return period this printer went crazy and died. It is a cheap piece of plastic. Take my warning and do not buy this printer. You don't want to be "stuck" with a faulty piece of equipment.

my purchase shows up as being purchased both online and at store however was never activated on my account so useless just spent hour online just shuffle department to department until someone dropped the call on their end

Garbage Garbage Garbage . Too many problems. Time for a basic 69.00 printer.Never had so many problems like these here.

I bought a new printer and a two year product replacement warranty Printer is defective so I called for them to come here and fix or replace. Confirmation email states $49.99 charge I paid to extend the warranty but now I'm charged for service? The manufacturer would do so for free The printer was about that price on sale.

broke in less than 60 days and Best Buy won't take return. Throwing in garbage and never buying Brother or Best Buy again. $200 wasted. Thanks Brother and Best Buy!

Still can' t get to work!!!!!I've been hold with Geek Squad and that's been a nightmare! I'm so frustrated I have some documents I need to print. I installed it did the test print and nothing after that.

I Did not authorize this purchase cause i had nothing to go with it. That being said I always buy This protection with everything from best buy because it a great service.

So the plan's count down starts as soon as you buy it. Unlike other warranties that kick in after the mfg warranty expires.