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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11185 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 11,185 reviews
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND THE GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS BUY GEEK SQUAD PROTECTION ON EVERY PURCHASE!! THEY ARE INTELIGENT AND KNOW THEIR PRODUCTS!! EASY TO DEAL WITH AND VALUE YOU AS A CUSTOMER AND EXPLAIN THINGS SO WELL AND CLEARLY!! I LOVE THE GEEK SQUAD!!1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet but I see this as a great value. I have asked them questions and have got good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 YEARS OF CALM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the 2 year warranty coverage gives you peace of mind that your product is covered. Any issues I had, the warranty representatives were happy to help and fixed it in no time.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Glad I got the extra coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got full credit toward a new machine when the old one died. Just take it to the store and they will do the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I got a warranty on the tv it was the best thing I ever did. The service man was great and he knew exactly what he was doing and didn’t take to long to fix the Tv. Thank you for the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty for high cost printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terms are great for an expensive item. Priced competitively with other stores and benefits are worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4yr product replacement, for a great price. Kicks in after factory 1yr(or 2yr) and is a must. Printers break out of no where My last hp printer lasted about 9 yrs and just went out sending a fax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add insurance for added piece of mind when it comes to big item purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returning Customer for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to buy at Best Buy. The team members are Quick, easy to deal with and to the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bebe warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased warranties for all products, save me money, and provide me with Technical assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan for any large ticket items. You never know what can happen. And they are usually good at repairing or replacing when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this guarantee no problem no issues. I recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good bet to buy on a printer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with my Canon printer after 5 months and took it back to replace with an HP with no problem. I find none of these all-in-one printers are built to last so highly recommend an extended warranty on these type of products. Otherwise I generally don't purchase them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, definitely recommend to get it. Smart move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer last minute and with to the Store with my wants and needs and the rep hit it right out the park

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. There is a 4-year Geek Squad Product Replacement guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love putting warranties on anything I can so I know I am protected and not have to worry. My mother calls me the Warranty Queen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous headset broke twice and had to return it for repair, the second time it broke, Sound blaster said they would not fix it again even though it was in warrantee. Could not take a chance that this headset would break so I purchased the extended maintenance contract. For peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous printer had a 2-year product replacement and when it died Best Buy replaced it for me at no cost. When asked if I wanted to get a 2-year product replacement on the new printer you bet I said yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A needed item and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this as it’s a placement when needed. My old hp 401 printer is getting old.

    I would recommend this to a friend