Customer Ratings & Reviews

Tricky question...why? Because the Geek Squad personnel were EXCELLENT. The WAIT to get them scheduled was NOT. So...people 5 stars...process...2 stars.

I’ve had 2 of my multiple printers go out and I would never buy another printer without buying the 2 year replacement warranty. They were great and replaced it with a new one without question.

Have not needed to use. Hope I never do but it gives me the insurance I need.

The peace of mind knowing that my investment is covered for 4 years is priceless!

These guys and gals are beyond amazing! Please if you are unsure to purchase, please do cause they are super heros! Their level of patience is amazing as well. And they never make you feel dumb.

Thank you! As a consumer it is so important to have an insurance like this because it will help you in times of emergency

Keep in mind that by the time you need to replace the item it may not exist anymore in which case you get a similar item or store credit .

If you're concerned about a particular product when purchasing at BestBuy; this product will set your fears aside. BestBuy's product replacement service will put your mind at ease.

I truly hope we don't need this but if we do i am confident the Squad will take care of us.

Geek Squad Product Replacement is one of the best things I have ever done for my purchases, Geek Squad Product Replacement is one of the best things I have ever done for my purchases, From TV to Phone it’s a must, my protection plans have covered my devices more than once.

They are Fantastic ! I Will Always Get Them on all of my devices because they have honored each and everyone of my products

What can I say about the Geek Squad that would even be close to how they have saved my computers over the years for me. They have helped my business when I needed them via the phone diagnostic repair.

I highly recommend Geek Squad Service for every thing you buy at Best Buy! They have always covered all my products.

The item i bought this for was faulty. I did not notice till the return period passed. Thanks to this, my issue was resolved pretty quickly.

Must get Geek Squad service. Things may break but if they do Murphys law says it will at the worst time and having experts to help is mandatory

iF YOU NEED SOME THING FIX GIVE THEM A CALL AND THEY GET YOU RIGHT!!

Love it, ninja products are always my go to. You can never go wrong with this product

Have had to use the warranty one time. It was a breeze

I purchased the 4 year warranty to fix or replace. Hope I never have to use it but have it just incase. I normally don’t purchase warranty’s but to pay that much just for a printer I added it.

I did not use for now, I hope this was a good idea if I need it