Customer Ratings & Reviews

this replacement plan is a no brainer... anything from malfunction to user error even damage from dust will be fixed or replaced.. walked into best buy with my purchase explained my problem ..they took care of it just like that so affordable a couple dollars for two years

Planned obsolescence, you name it...things go wrong. Be smart. Penny wise and dollar foolish is not for technology! Protect your investment. Best Buy stands behind its Geek Squad protection plan. And, so do I.

Having a geek squad is having a peace of mind knowing that your products are always covered! HP envy 5055 wireless printer is working great so far, but if it were to fail I’m covered thanks to Geek Squad

I always rely on Geed Squad. They are efficient and supportive.

I purchased a geek squad protection plan for backup because the benefits of having it are well worth it. It's just pennies towards your investment and without it you could possibly end up coming out of pocket with absurd amounts of money for repairs or replacements.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

The Geek Squad is exceptional, they work with everyone with respect and patience. Well worth the money.

I didn't use yet. But I heard nothing but great things about them. I love it. Overall service.

It's really easy to contact the geek squad service for any help like assisting me with my printer issues.

Geek Squad protection plans are great! They offer excellent coverage and protection!

Geek Squad protection plans are great! They offer excellent coverage and protection!

I always liked the Best Buy coverage policy. It’s pretty simple...bring the defected one and take a new one if they can’t fix it. I am very happy with how they do it seamlessly except one incident when they had some issues finding my receipts in the Best Buy account for a particular item and I stayed there for over an hour to resolve it.

It's hard to put a price on peace of mind, but I suppose a 4 year warranty gets pretty close.

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

Haven't had to use it yet, but the piece of mind you get knowing you are covered should something happen is nice. I always like to cover big purchases just in case something unexpected and costly happens

Works great! We love that we don’t have to worry about cartridges anymore. Did a lot of printing on it for my wedding.

Dont get any better then this.. if they can't fix it or not worth fixing you get a replacement. Plus reasonable priced.

5 lousy bucks for a 2 year no questions asked replacement policy? Sign me up!! All I have to do is show I didn't abuse it by dropping it and busting it open, or by spilling coffee or soda or water all over it. Fantastic price and policy, thanks BB!

This was some time ago, but we were very pleased overall with the purchase and the asssitance with it.