Customer Ratings & Reviews

Haven’t had any problems yet with any of my equipment, so I really cannot post a rating yet, until I really use this service. But for this survey I’ll still give her the five stars.

I had bought a printer and it was broken. Geek Squad was helpful in replacing it

Excellent service! Advise all customers to purchase

Always get geek squad for anything I get so if there’s any problems I’m covered

I've only ever had to use my Geek Squad service plan once but it is definitely worth it. I usually only buy it on more expensive items.

Thankfully I have never had to use this. But, it is reassuring to know that this option is there if I ever do need it.

It's great to have Geek protection to those product which are likely to have an issue with software. You never know when software stop working. I bought it and used it without any issue.

Always must. It removes any fear of anything going wrong with things I use everyday. Its insurance for everything life throws at you.

have only ever had one problem with the geek squad and that was years ago when they were first starting. They have knowledgable people, and they stand behind the protection replacement.

I'd always recommend these kinds of purchases when buying headphones or controllers, as the cost to replace is far higher than the hassle of taking them back for a replacement.

I love Geek Squad and the protection they bring! I can always count on geek squad to protect and or replace items that I have purchased.

It's a great plan to get. I would get it on every product. It's well worth it.

Always love having this available. I would rather have the help when I need it than risk it. They’ve hung my TVs and built my stand.

The geek squad is always ready and willing to help me and my family with any issues

I strongly suggest the the 2 year replacement warranty on any new computer or tablet. It pays for itself if something should go wrong.

The agents were able to resolve why my laptop was running slow and provided great recommendations for the future. The peace of mind is wonderful

It is wise to buy protection for your electronic goods. We never know when something is going to malfunction or evidently break.

Hope I never have to use it. But I got it. I had a bad experience with Greek squad years ago but after ten years I decided to give them another chance hope I don’t regret it!!!

Got this warranty because appliances seem to always be the first to break down.

Although I didn't think I really needed it, I decided to buy protection just in case. Turns out it came in quite handy. Printer had a glitch and Best Buy swapped unit out with no hassle.