Customer Ratings & Reviews

We thought this is a good idea because headphones get a lot of use and I heard that Best Buy has a no hassle exchange if anything goes wrong with them so thought it was worth it

Buying the plan will be the difference between being a happy or frustrated customer. BB will take care of you if you have a problem if you have the plan. If you don't you're on your own.

Geek squad help me out alot with this product. It stop working on me. And they sprung into action on help me resovle my issue

A good investment for the Brother laser printer for son at school. Printer stopped working and BestBuy replaced it with no problem.

I was on the fence about purchasing an extended warranty. I'm glad I did, because the compressor in our new dehumidifier is making an odd noise, and the original warranty is expired.

the Geek Squad Product Replacement is worth it, not expensive, and a good guarantee for whatever happens in the future. mostly helpful for me since i bought it with Hard Drives.

Geek Squad installers were very professional and installed and set-up new 55" TV and soundbar, etc. without any inconvenience to my household.

Nice protection to have. Totally worth the purchase.

Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

These plans are the best plans provided anywhere. They really try to fix your product or replace it. Literally no hassle

We always purchase the 2-Year Geek Squad Product Replacement extended warranty on our electronics especially high end electronics.

Glad I got a 2 year protection plan. Just in case if I have any issues! Pretty good deal.

i only got this bcos the rep told me it is a replacement policy for 48months.. so more like insurance since protection is important., yoy never know what and when these machines stop working

I’ve always purchased this and has worked well and exchange made as promised recommend this for sure

They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.

They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.

This is great it’s great knowing that your devices are protected amazing service amazing plan.

Awesome protection that is easy to use and convenient.

If you are spending more than $500 on equipment you need to get the geek squad protection. If you have an issue they are prompt to assist.

I first purchased geek squad on a different pc, I have children who like to download needless to say I got some viruses a few times; it was great being able to bring it to have it cleaned.