Customer Ratings & Reviews

Easy to returned or replace the items. . Hassle free

Didn't need the service, but good to know it was there just in case.

The warranty is always great and Best Buy has always honored it. Never a problem when having it.

I have had the printer for 10 months. It works well. However, it is very bulky. Unless you need to print 11x14 pages, chose the smaller model. For ink, don't be fooled by buying the XL and XLL cartridges.

its a great printer and works great for my accounting business

The added warranty is definitely worth the purchase. I have already used it on two gaming headsets that gave out. The process was simple and no questions asked.

fantastic Product Really great printer does everything!!

I highly recommend purchasing this. It is definitely worth it in the end!

I always have great results with anything the Geek Squad does for me, they are the best thing that Best Buy has, it makes shopping at Best Buy a no brainer.

I bought this to replace an HP printer that had cartridges for which I could no longer get replacements. I chose this printer for the tank refill feature. Unfortunately, the print quality is significantly lower than that of the old HP, and the price is significantly higher. I use my printer to print business cards for my home-based business, and the print quality is just not there. Disappointed.

I've used this service alot and every time I have goy my monies worth

Great Protection Service!!! They always provide prompt service

I like to purchase the "Geek Squad" package on almost everything I purchase - It's nice to know that if anything goes wrong with a product it's covered!!

I like to buy protection for things that might not last 2 years.

The agents mounted my TV and connected it to all my devices.

The availability was good even though we never found it necessary to seek any help.

Thought when getting this. I would at least get assistance installing if need and troubleshooting. Nope. First you can’t get a hold of store, 2 no one will call you back. You get routed all over the place and no help unless you go into store. How is going into store going to help me get this all working with my system in my office.

Best protection money can buy. If you have kids this is a must have.

Geek squad protection is recommended for any purchase, no matter how big or small. Knowing that I have a product replacement guarantee works for me.

Geek squad super good. You should get it because how good it is.