Customer Ratings & Reviews

Geek squad is always there when we need them for all of our products. They helped with our printers and and our televisions.

We purchased this coverage for our new HP printer. For basically twenty dollars I do not see how you can go wrong. If we do not need it fine our printer is good, If we do need it it will be like getting a new printer free (well almost)!!!

I bought this geek squad coverage but didn’t need to use it for the computer. I have used geek squad in the past for other products and was always happy with the results.

This item is great i have had no issues at the moment yet and i would recommend this product to my gamily and friends!

My geek squad renewal is a must. They have saved me the cost of a brand new desk computer when the motherboard was fried from a lightening storm. It's worth the money.

When my old printer died after less than 2 years, my BestBuy rep suggested I purchase the Geek Squad product replacement policy. For only a few dollars, I don't need to worry about the same thing happening to me again. Money well spent!

I usually never purchase extra warranty coverage, but I do with all my big electronics. Let's face it, things go wrong with electronics, but Bestbuy has ALWAYS stood by its guarantee. I can't speak highly enough about this company.

Great service! I am on the “old” plan for one more year. Wish the terms were not changing.

My granddaughter is reading a series, so in order to connect with her I bought a Kindle & started reading it too. I love it

Still worked for picking up audio bu stopped giving me feedback in my headphones. Thankful to have the plan, but already having the blue yeti ultimately decide one was enough for my purposes.

service okay. I had to make an appointment which I guess allowed me to jump to the front of the line once they found out I was waiting for my appoint time which had passed already since the line was long. might be a better idea to have someone or a sign in sheet to allow them to look at so they know if someone with an appointment is waiting for them already instead of waiting in line behind people and missing the appointment time because they are waiting in line to get helped. other then that once you get someone they are pretty helpful. of course some techs are more helpful and knowledgeable then others so it's kind of the luck of the draw. I also don't like the fact that they want to keep your item for 6 days and expect you to live without it. they don't offer loners and not sure if they understand but if the item is used for your business that becomes a problem. over all I don't think I'll be buying this service anymore and if my product breaks I'll have to hope it's within the time frame I can return it so I can just get a new one or return it all together.

The geek squad is very helpful to help me replace a messed up

I buy ALL my electronics and appliances from Best Buy because of the warranty offer. I've used the warranty and they basically will give you your money back if they can't fix it.

I have used many times for printers that constantly didn't work after replacing several of them.

I have used this service before for tablets that my kids kept breaking.

Works amazing. Samsung products have never let me down

Haven’t used the service yet so there is really nothing to say.

I purchase protection for almost every purchase at Best Buy. I have always been pleased with the great customer service and support. A definite must have add on for teens! Has saved me way more money than I have paid over the years!

Can’t complain for the price with 6 months of ink!

This has been one of my "best buys" no pun intended. They respond quickly and have my products repaired online quickly.