Customer Ratings & Reviews

The protect plan is st on these products that's one of the reason I like purchasing from BB there plan is awese

Again big purchases need warranty’s. I learned from my mistakes. This item actually just went out on me yesterday I so will be getting another one in the morning.

Love the Geek Squad! If you have any issues at all, they will be there to help you! Very knowledgeable and trustworthy! Haven’t had any issues with them!

I bought this when I got some headphones. After the kept disconnecting no matter how many firmware updates I did, Geek Squad replaced it for me. Always a great safety net!

Employee’s we’re very helpful and had awesome customer service answered all my questions.

The 2-year Geek squad product replacement it is the best thing to protect customers and their purchases. I will tell everyone that they should buy it with every product purchase

Haven’t had to use yet for new printer but have used previously and was happy had purchased as saved money.

You never know when you will need it, no matter how well you try to take care of it. Especially a phone that you handle, how many times a day, a million times or close to it.

Love the geek squad. We purchase the warranty every time we buy at Best Buy. My motto is bettee to have it and not need it then to nees it and not have it.

it is a great way to keep things running and under warranty

This is awesome they can help fix the problem of need be but I feel this is very much needed for us women that are single and can't fix electronics I love it

Geek squad has saved my life several times with my laptop. Now, I would never consider buying an electronic device from somewhere other than Best Buy and would definitely not consider buying the device without Geek Squad!

I highly recommend purchasing the 2 year warranty. I have purchased it on all my expensive electronic purchases and it was been worth it because I have had to use it when something accidental has happened to my purchases.

Purchased this 'replacement' plan for son's wireless headset. Didn't have it for previous corded headset and it stopped working after less than 6 months. Relatively inexpensive compared to possible replacement cost.

This printer was easy to set up and the cartridges that came with the printer have lasted over 3 months. This is so easy to use for scanning documents and saving as a PDF.

The team was very helpful in helping me select my new HP printer. They even recommended one at a lower price to save me money. Geeksquad has been great so added it as always as they make everything very easy. Thanks Best Buy!

Super helpful and timely. My fan blew out while working intensively for school and they were able to get me back to work asap.

Reliable professional service. A plus quality well worth the price

It was pretty easy to enroll in, which is great because it gives me peace of mind as far as knowing that I will be covered in case the item fails, is concerned.

I always buy the two year insurance with headphones. I use them every day and they seldom last more than 20 months or so before they begin to develop problems. Well worth the insurance to replace them .