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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11196 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 11,197 reviews
  • Rated 5 out of 5 stars

    ALWAYS PURCHASE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection with Geek Squad. Anytime I’ve run into “operator errors” they are always patient and help me walk through to the end. Guys in store are extremely knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad yet, but having the extra coverage just gives me peace of mind in case anything goes wrong. I have delt with the Geek Squad on another product and they are awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year extra warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year extra warranty for my HP printer! It was Best Buy Geek squad advice and I was happy to get it and use it, for the very good price! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Services and options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fasy reliable services, always up to date with how to assist me with my protected product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called the Geek Squad, made an appointment, went to the store, exchanged the router, no problems what so ever. This was my First time using the Geek Squad Protection and it was an awesome experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan from geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is always get the protection plan from geek squad it’s always worth it in case something happens you don’t have to pay out of pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful additional service, worth getting depending on your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year Geek Squad product replacement recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 4 year product replacement for a Samsung TV. I bought it at a sale price. Very worth it, as it covers all electronics in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely great coverage for the purchased products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the Geek Squad and they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a no-brainer when purchasing a major appliance or expensive electronics. You can actually buy peace of mind with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and excellent value for great 4 yr protection for my new Canon Pixma TR 7020a printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support 4 Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who doesn't know much about computers, I'm glad that I have a support team behind me. They are truly & totally geeks. Everyone needs them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek squad is always handy I get this especially when I have to get a new computer. But what’s even better they also help with old computers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually fixed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without it. If I have a problem with my product I call for help. If the problem still exists I take it in and it is either fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm never disappointed protecting our purchases when it comes to have teenagers in the house. They seem to be harder on equipment than I remember being.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the coverage was unbeatable. Thankfully I never had to make a claim but knowing that I was covered for an entire product replacement, I had peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelet product and services, i love to work with this company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got replaced easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the protection plan. A printer I bought broke down right before the 2yr period and I was able to exchange it for a new one of the same one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the standard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to credit geek squad for how they have evolved over the years and still maintain professionalism and integrity.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're so glad to hear you've had awesome experiences with us. It's a privilege to continue to help you out. Please let us know if you need anything!