Customer Ratings & Reviews

nice and great product. thank you so much. So far so good

Excellent customer service and technical support. Always quickly diagnosed issues and either fixed or replaced item.

Almost forgot I had it. Used it within two weeks of expiration and was able to apply original cost to a newer model.

Great staff and arrival time was as expected!!! Would recommend.

The geek squad was terrific fast and reliable! Excellent price for the work done..

I love the product placement plan. If you have an issue in or out of manufacture warranty, then they replace the product or give you a store credit towards a new product. No hassle or wait for repair.

Surely you've had the experience of your ink jet printer drying up while you were away. This had to happen to us twice before we figured out that there had to be a better way. And there is a better way - buy an inexpensive replacement guaranty from Best Buy and let them worry about the hassles of making it work again.

They helped to replace my xbox control when it broke. No fuss no huss just smooth sailing for this guys and help. Worth buying the insurance protection from them.

Get it is definately worth it & has always been well worth it to myself anytime I had to use it by chance with no problems at all when helped out by Best Buy.

Get it is definately worth it & has always been well worth it to myself anytime I had to use it by chance with no problems at all when helped out by Best Buy.

Warranty is a great one to have on the headset. It's a Comfort to know that is something happens I just have to exchange it and it would be covered

I was able to use this purchase to a great extent. Great buy.

Great lovely service never had a problem with replacements or troubleshooting best customer service I've ever experienced

Just worth the knowledge of having peace of mind in case anything goes wrong. Haven't had to ever use with other products purchased from Best Buy.

It's a great thing to have Evan if you don't use it. Most of what I have bought has been great and lasted longer then expected. But the couple times I needed it,it was there for me and no hassels

Good protection plan especially for the price! I always pay for the protection plan when I buy any appliance or electronics!

Good for the money but the real test will be when I have an issue with it. To make a better protection plan, best buy should offer at least a one year extention as the 2 year plan is up.

Haven't had to use it yet but for the price I thought it was a great option to have a backup. I purchased it when I bought my HP printer.

These folks really know their job and i usually don't even need to take my computer to the store. And they can even solve an issue when I'm not even sitting by my computer!! Well worth the price!

Buying the replacement is very worth it when it comes to peripherals like mouses and headphones, make sure you get it because you use those devices everyday and they break and wear out!