Customer Ratings & Reviews

They helped us put in our Ring Camera and they came on time.

My printer stopped working at the worst possible time! I ran to BestBuy and get a replacement immediately.

Geek squad did great. I recommend getting the warranty with everything

It's a must to get the geek squad, they're extremely helpful and there's a peace of mind knowing if something happens, it's covered.

agents were well manner and very respectful. arrived on a timely manner called to confirm appointment asked if there were any question unanswered.

Really learned my lesson by not getting the extra coverage ad just after the item had a break-down and I had to pay for the repairs

It used to be in the old days, you could buy something from the store and it would last forever. Not so now a days. Buying protection is a must.

The first time I had to return some thing cause it stop working I had no problem with getting it replace that is why I get the warranty on my purchases.

The 4-Year Geek Squad Product Replacement package is an excellent purchase, especially when it covers an entirely brand new entertain system.

[Employee of bestbuy] Always easy to use and totally worth having on just about anything

I have made use of warranties in purchases many times and have been very satisfied. i have avoided warranty purchases in the past but am very pleased with Best Buy warranties and service.

Yay! We love a warranty, especially one that lasts 4 years

If I buy the computer from Best Buy, I buy coverage from the Geek Squad. I used it many times.

I've used this before and it has always been a worthwhile service, especially if you're purchasing somethings that has been on display.

I think it is always best to get the warranty. This warranty replaces products for four years so I thought it was a good deal.

My return went very smooth no problems! No questions!

I haven't had to use them for this item, but in the past have answered questions and fixed the issues on other items purchased.

The process was quite long and tedious with trying to get my washing machine fixed. The communication between the vendor and the geek squad protection seemed to be a little lacking but that could’ve been partly the vendors fault.

The geek squad product replacement is legit. Bring in your item and they will send it off an in a week you have your new product

The techs in the store are pretty much useless, everything gets sent out, but the service is helpful for cracked screens, and other major problems