Customer Ratings & Reviews

have only ever had one problem with the geek squad and that was years ago when they were first starting. They have knowledgable people, and they stand behind the protection replacement.

Been getting Geek Squad protection for electronic devices that I fear will fail. Haven't had an issue exchanging for a replacement.

Great product. Would buy again. Help was great too.

Love the geek squad extended warranties. So easy to call and get fixes. Although sometimes hold times are long but still worth it.

Great people to deal with. A must have to get thoes purchases protected.

Haven’t had any problems yet with any of my equipment, so I really cannot post a rating yet, until I really use this service. But for this survey I’ll still give her the five stars.

The agents tried to fix my previous printer with no luck so they arranged for a replacement that was delivered to my home.

Reasonably priced insurance. Gives me “peace of mind”.

I believe it's a good idea to have extra protection especially with larger purchases that aren't as easily replaced

Although I didn't think I really needed it, I decided to buy protection just in case. Turns out it came in quite handy. Printer had a glitch and Best Buy swapped unit out with no hassle.

I have never seen a four year plan on a printer. The extra peace of mind is well worth it.

Great value, have had them replace a second printer after it failed outside of the manufacturer warranty. Just wish I did not have to buy a new policy each time the printer is replaced.

Didn't have to use it yet as my monitor is running strong but I'm glad I don't have a deductible if I do have to use it.

Love my new Canon Printer. Succinct and eay set up instructions. Great quality printer.

Things like this always sound like a scam but its a no brainer, this is definitely worth it especially when you come from a house hold with little ones that take anything that isn't nailed down

I always get my electronics a guarantee just in case

We always get Geek Squad warranty for large-ticket items since we believe in having insurance in place for emergencies.

I purchased a router and had nothing but trouble with it. Returned it twice and finally just gave it back. If it wasn't for this I would lost my mind!!

I was very glad to know that my Geek Squad coverage covered/replaced hard drive/fridge repar/computor repair......I will get this coverage every time !

Due to Covid I have not exercised this service warranty. I plan to because the electronic item is giving error messages from time to time.