Customer Ratings & Reviews

Have used this program to replace headsets on more than one occasion.

I had not been a fan of the Geek Squad in the past but my friends sy it is worth it and they have never had a issue when bringing in a uni for service or replacement.

I am very happy with these plans as I just cashed one in and got a brand new product and started a new plan

The support team was extremely helpful and true technical experts! They put me at ease and resolved my issue quickly!

Still using without any issues so far. I’d recommend.

Best Buy has some of the best warranties in the industry! Can't go wrong spending a little more for the piece of mind and not having to deal with the manufacturer.

Great protection plan and coverage. I was able to get my son laptop fix with no issues

Great protection. The best that money can buy. I almost always get the geek squad protection. Its come in handy plenty of times

Had to use this on a computer when the panel broke on the screen. It was sent out and came back within 2 weeks better then ever.

had my last printer for several years & just wasn't up to standard any more... This one meets my needs without issue...

So far its been a excellent T V the price was fair the picture is clear I would consider this for a welcome gift

Haven’t had to use this insurance yet but nice to know it’s there as printers can malfunction and usually have problems that are beyond servicing by users.

Always get this protection for your expensive electronics. This is the only hassle free protection plan I have ever experienced that a store offers.

My family knows the value of a protection plan. Well worth purchasing.

I am extremely grateful to geeksquad! They saved my device multiple time and the staff were nice!

Buying the Best Buy replacement warranty is a plus for every item you purchase here. I've had to use it on a few other items and it is always hassle free.

Best Buy's customer service has been pretty good in my experience, so purchasing a two year plan for my $400 printer, I feel, is a good investment.

Now I don't have to worry if my printer has problems - I have the 2 year replacement guarantee! No worries!

I tried to use it to exchange headphones so I could get a different kind but because I didn't have one little connectir piece or the instruction booklet I couldn't do it. It was kind of annoying at first but then they let me swap out the main portion which was what was broken

I have used a replacement guarantee on a iPad case in the past. I broke twice and each time I was able to replace it without any hassles, great job Geek squad!!