Customer Ratings & Reviews

I have Geek squad for everything I own. Just take it to them. All computers, printers, TV's and 4 appliances.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

Geek squad delivered/setup my tv and showed me how it worked. They were very easy to work with and delivered fast!

Just in case something goes wrong, as it usually does for a non-technologically gifted person such as myself.

This is a great backup to have!! We have had to use the Geek Squad a few times & they always do a great job!

good service is worth the money. I would recommend buying it especially if there is a good offer.

Which high end ticket items it's a must to go with the protection plan. I don't even know why they bother asking if I'm going to protect my investment.

Amazing if it break they either fix it out they give me a new one

I always purchase protection with anything I buy from Best Buy and their policy is amazing

I have had occasions when I needed help and they have always been very helpful. I love getting them to refresh both my computers on a regular basis.

Great for when you product fails. Replacement is done without a problem. Always get for your hardware.

A great service by Best Buy. I would never buy anything from Best Buy without this service.

I always find this warranty to be useful because if I don’t buy it then I pay more in repairs if it breaks.

Get the warranty. Don't be cheap, it is always well worth the protection!

It’s geek squad replacement, definitely a smart thing to get, unless it’s like a wire or something.

I took my desktop computer to geek squad staff. They fixed my problem fast. The staff members are very friendly.

Used it, returned headphones that we had for awhile that suddenly quit working. No hassle, no receipt or box, just returned them for a new pair.

Good service and worth getting for added protection. Good service.

Great product. Really exceeded my expectations!!!!

We purchased this with a keyboard mouse combo that we really want to protect, not expensive and we can bring it in to swap out if anything goes wrong