Customer Ratings & Reviews

Geek squad is always neccesary in case soemthing goes wrong.

Great we returned our printer and got the helo we needed!

The $5 product replacement plan is worth the cost of replacing the printer if needed over the next 4 years.

love this printer so much its my second one! the larger tanks are a game changer and no brainer for me! they last so long

Works exactly as advertised. The only printer I've ever had that I don't have to continually reconnect to WiFi with. 100% worth the investment. I've had it for 6 months now and have had no problems.

Unless what you are buying is super cheap - always get the warranty from BB. I've had to use it to replace a TV and now will need it to replace a printer. Get what you can afford.. the most years they offer if you can. After the panel going out on my old TV, got a new one no issue. Hopefully will be the same when I take my printer in next week if they cannot fix it.

Got it to make sure my device is protected in case of anything

This is a must as you never know what things life can bring and accidental or just surge or anything can cause issues on a product. I know BestBuy is always there if anything occurs to ruin my day they can help and to purchase this is highly recommended. Even the best quality products can have issues so to be sure it doesn't put you out of service get the Geek Squad service. You can rest assured it will work for you if needed.

Easy to add on to product brought! Be safe get protected!

Was having trouble with my television oh, I called them first to help me troubleshoot the issue with it. After couple of times they realize that it was more of an internal issue, promptly sent out a technician to help resolve what I was going through with my television. Happy I mean to call I'm very satisfied with their work.

I bought a brand-new computer online but, I brought it directly to Best Buy and had the "Geek Squad" open it up, remove bloatware, (junk apps), Updated all drivers and Load up my security software. I took it home plugged it in and it is Super Fast and Eazy to Navigate. I had one issue with internet explorer and ONE Phone Call To GEEK SQUAD, They went in remotely fixed issue (15 minutes) DONE .. Buy the Geek Squad Protection Program.. You will agree .. Its Well Worth the investment.. Thanks Best Buy Boise Idaho

I love geek squad they really help and you get product fixed Or replace if a any be fixed

These guys are the best they make my life much easier

I added this protection to our HP Printer just in case we even needed. Have not used it yet. No issues with our printer so far.

This is one of those things you buy hoping you never have to use. But when you do have to use it... oh my goodness are you so glad you did. Truly zero questions asked (besides the typical “what’s wrong with it” and such) and just gave me store credit to get same item or a different item of my choosing. I now buy their protection with all of my big purchases knowing that Best Buy has my back.

Was gift for my sons birthday, to go with his drone thing.

Great service Instant replacement Great to do business

Very affordable plan for worry free coverage for the next 4 years.

I hope I don't have to use the replacement service. But if I do I trust it. And am glad I have it. Four years is a good deal. I also appreciate the two week return or replacement policy at Best Buy. it seems with sophisticated equipment anything can go wrong. It does and it did. Best Buy was good with it and now I have a product I can work with. Thank you Best Buy and Geek Squad.

Love Geek Squad. I don't buy anything without it. The main reason I shop at Best Buy.