Customer Ratings & Reviews

He was excellent. Done in appropriate time. And set it up to my computer.

If an item failed to operate, or, a mishap occured like a Memorial guest inadvertently ran over my accidentally dropped cell phone, or, I needed a large screen T.V. hung on the wall, or, multiple devices hooked up to operate together, this totally inept electronics gal could count on her Geek Squad!

I have my fridge repaired and I didn’t even buy it from you guys. They did such an awesome job and saved me a fortune. I will definitely be using them again. So I decided to get the plan.

I have had more bad luck with printers over the past couple of years. Lightning strike fried every printer in our house. Brought the printers in to Best Buy and they replaced all of them with no charge because of the warranty. (I repurchased a new warranty on each). Then the replacement models (3) all broke before their two year warranty was up. Again, Best Buy's extended warranty saved me a significant amount of money. No hassles or problems, I brought the printer in, told them what was wrong, they verified the warranty and sent me to pick out another printer.

I purchased this extended warranty from Best Buy/Geek Squad just in case for my Brother-MFC-L3770CDW Wireless Color All-In-One Laser Printer. I haven't used the extended service agreement because the printer has worked so well. But it's good to know I have a back-up. Thanks Best Buy!

I had a Rival 650 mouse but the glue that held on the pads started doing weird things. The pads would slide around and the glue would squish out a bit and collect dust. All I had to do was bring in the mouse, the usb and cable to the geek squad counter at Bestbuy, explained the situation, and they took the pieces (even though I was missing a couple of the weights), and gave me store credit. I'm getting their protection for everything I get at Bestbuy from now on.

The associate who worked with me was knowledgeable and helpful in finding what I wanted.

I haven't had to use the insurance yet but i know Best Buy will stand by it if i ever have to.

I have purchased the warranty on everything I buy. For the cost of protection, it can’t be beat.

My original purchase failed after one plus years and was replaced by the same model without any problem. However, the replacement also had an issue and was also replaced for credit towards another brand that had the same features. However, I did have to purchase the extended warranty.

I always buy the Geek Squad insurance bc it's a great value and truly protects my products.

The agent listened to my concern with of the products bought at Best Buy and solved my problem in a short time and I walked away as a happy customer and will rocommend Best Buy to others.

It’s was easy and fast. Love it! I will never be without Greek squad

I had a good productive meeting with a Geek Squad person who is very helpful and informative about the security issues in my laptop and iPhone. Everything was good with no issues from unknown sources against my laptop and iPhone.

This 2 Year Geek Squad Product Replacement Plan was purchased for about $10 during same transaction when buying Gaming Headset many years ago. It actually proves to be useful when our Logitech G930 Wireless Gaming Headset broke just a couple days before the 2 year Geek Squad warranty expires. We happened to be lucky as the warranty was still valid when the expensive Gaming Headset malfunctioned. It was quite easy to exchange for replacement product. Would not recommend for low to medium priced items. Would highly recommend for more expensive electronic items.

Perfect Geek squad. Easy to protect your devices. 100% recommended

We haven’t had to use this yet. Hopefully everything goes as advertised

Haven’t used this one in particular but have purchased in the past

I love my new nespresso machine much better than my coffee machine. It’s very user friendly, with tons of versatility. I will be using it for years to come and I have already recommended it to friends and family who also enjoyed using it.

Very professional & knowledgeable group. Highly Recommended.