Customer Ratings & Reviews

Love Geek Squad. I don't buy anything without it. The main reason I shop at Best Buy.

I have been buying a lot of my tech through Best Buy solely for the fact that the replacement plan/damage plans are AMAZING. I have never had an issue with returning a faulty or broken product under it's plan. Even in instances where records were not showing for one of my devices, the employees at Best Buy dug into their database to find I had my name in twice! They were able to determine I DID have coverage and still assist me. These plans are some of the only coverage plans out there that are SINCERELY WORTH IT.

This is probably one of the best printers I have printed super easy prints pretty fast. I think it’s really good quality.

I have my fridge repaired and I didn’t even buy it from you guys. They did such an awesome job and saved me a fortune. I will definitely be using them again. So I decided to get the plan.

Good insurance that my new printer will last longer than the previous one or be replaced if not.

The geek squad is usually great but they ran into problems trying to set up the fax program on the Canon Printer 743. They came 2 times and couldn't get it to work. I called Spectrum and their "fax guy" fixed the problem within 10 minutes. The geek squad had not programmed the printer correctly and the Spectrum guy did and it was up and working simply with the correct information given to the Canon Printer. Was very disappointed in the geek squad - they suggested that I CALL Canon to set the system up with them - but isn't the Geek Squad supposed to do that if they have a problem setting the printer up?????

I like this printer so way. Great customer service

Hopefully i won't need this, but it is good to have.

The agent listened to my concern with of the products bought at Best Buy and solved my problem in a short time and I walked away as a happy customer and will rocommend Best Buy to others.

I love purchasing the extra protection! I then know I will not need to worry about assistance if something goes wrong. I use the Geek Squad if ever there is a problem with an item... they are great and easy to work with. Thank you.

Thank you for your help. Made the process easy. Very grateful

Always first choice is the Best Buy store never can go wrong

Great product to consider as you can ssve money and hassle

Good and excellent service! Thanks geek the best ok

Good quality and readily available service. Geek squad helped to fix my husband issues with his laptop

I don't always choose to add the extended service plan through Geek Squad. Feels like gambling with my money on every purchase that I do not insure in case of the unforeseen. The products I purchased was a 1 terabytes scan disk brand external hard drive. I'm glad that I picked up the Geek Squad protection plan in case of the unforeseen it's much better to pay to have it in case something was to happen because it's the only chance of recovering those 's priceless files and information if the hard drive was to Phil

They were very helpful and easy to work with to solve the problems or issues we had

This is great peace of mind for a computer printer.

I purchased this protection for my new printer. I'm hoping I don't need to use it, but I have peace of mind if something goes wrong.

I like the Geek Squad service. I brought it for my printer. I replaced my printer two times in two year without paying anything extra. (Other than Geek Squad Service Fee). And replacement was really smooth. Best buy customer care person just replaced my printer without any question. Only thing I feel is, it is costly for some products. My printer Price : $90 Geek Squad Service Fee: $25 (For two years)