Customer Ratings & Reviews

I love my new nespresso machine much better than my coffee machine. It’s very user friendly, with tons of versatility. I will be using it for years to come and I have already recommended it to friends and family who also enjoyed using it.

The printer prints photos great and the plus is the ink lasts awhile.

Nice compact printer. Small thing is I know I didnt print what less than 20 pages and its out of ink!

I had a good productive meeting with a Geek Squad person who is very helpful and informative about the security issues in my laptop and iPhone. Everything was good with no issues from unknown sources against my laptop and iPhone.

Work great happy with my printer saeman very helpful friendly and kind and answer questions i will be back

Love it! Bright prints easyvto use very fast and kight weight

Pros: Wireless. Wired when needed, which is not very often because of the ridiculously long battery life. Lightweight, but doesn't feel like it's not grounded. Smooth but tactile surface materials. Ultra-responsive in wireless or wired. Spectrum lighting and syncs with headset and keyboard. Great button layout with ambidextrous design. Even allows for "thumb" buttons on both sides if you can manage the extra buttons. Cons: Expensive, but to be honest, it's worth the money if it lasts like I expect.

Great service from the tec and very efficient, would recommend geek squad

Excellent service and professionalism great recommendations.

I have a problem with my printer. The person who help me, give me the best solution at my printer problem

This is my second go-round with the Geek Squad Program. Based on my experience, I can see renewing "til the end of my days"! They're always respectful and helpful without being condescending. If they can't help me, they are more than willing to send me up the line. I appreciate all their patience and their continuing support with ALL my questions and problems. On a side note, they're always fun to talk with and actually speak good English, allowing for little to no frustration on either of our parts.

We are very happy with the device! We gifted it to a friend and they were very happy with it!

I made this TV purchased after My last Tv broke. I had it about 11 months and lost the picture. I had it fixed under the manufacture warranty. Less than a year later, I lost the picture again, and did not have any warranty on it. Cause me over $600.00 to get it fixed. Less then a year later, lost the picture again. I got a new tv with a 2 year warranty so that I will not go though this again.

Been using geek squad and protection plans for years. I get it on everything I buy because it’s worth it!

Haven’t had to use it yet, but I’ve heard many great things

Wonderful, experience - I always buy best buy products, because the customer service anywhere else is not very good at all. if they could just change their phone center, we can actually call the store and talk to the amazing employees locally that they have. That is my only issue.

good service and good communication. They have excellent service

Online agents 24/7 service. They remotely fixed a printer problem at midnight!!! That’s service.

Great customer service helped get me a replacement quickly even with my 2 kids running around!

Great to have, would recommend. Best investment ever