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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11190 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 11,190 reviews
  • Rated 1 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WASTE OF MONEY: My macbook air was purchased at Best Buy with the warranty. I had to send it in for some technical issues with the screen. When I received it back the screws were falling out. I brought it to the store three times, and each time the geek squad screwed them back in. This was a temporary fix that fell apart shortly after. Over time I started loosing all the screws that kept falling out, and they said they did not carry macbook air screws and would not replace them. Meanwhile, the laptop was still under warranty and falling apart due to their mistake. If I had to guess when they put the laptop back together the first time they likely used the wrong screws.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still fine and my son loves it. It's worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to protect you products I definitely recommend to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a problem wen it comes to use my warranty fast and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad- good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been pleased with Geek Squad's service on our computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage does not cost that much and if you have a 10 year old running around. It is well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Qeek Squad not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure they're great but i haven't had to use them yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was nice to have just in case something did break on the computer but never needed to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product protection service the will save you on costly product repairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have extra protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection was only $5 and since I got the device on sale, I feel is was money well spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Employer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad helped me get my computer to print

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Worth the discount. I would recommend to friends and family

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for electronic devices but wish it was a little cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient technical workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A group of efficient technical workers ensuring that customers receive the highest standard services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Hope we dont have to use it. We will see. Never know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2 yr Geek Squad Product Replacement for my new headphones and was not a bad price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick response fast sevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues with this device quick response quick service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but didn't really utilize their service so hard for me to comment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from the Geek Squad that makes sure everything is working for you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints fast but copies slow. Not happy with how slow the copies take.

    I would recommend this to a friend