Customer Ratings & Reviews

Honestly when it comes to geek squad, its one of the best protection plan you could add to your item, everything is directly thru best buy don't have to call customer nor go thru the hassle

Very Satisfied with this purchase... Enjoy all the features of this product. The printer copy, scan, fax and of course print... When printing in color, the pictures are vibrant. I would highly recommend purchasing this item. Very pleased...

Best Buy had the best quality item loving the service and everything above and beyond

Great customer service, it's nice to have the peace of mind knowing if my product has any issues the Geek Squad is only a phone call away.

The Geek Guys (they happen to be male) were outstanding. They understood the issues, spoke fluent old person, and set up my printer, made sure it connected with other devices and left me with a feeling of confidence in their service and the product.

I’m very satisfied with this purchase! I have had no trouble with my new printer!

I took a chance purchasing this Geek Squad service contract. My experience with laptop computers was deteriorating and I sensed I probably would need their support. I put my laptop, my wife's laptop and the laptops belonging to 2 daughters on the contract. Everyone has used it to good advantage. I've used it 3 times.

i have not had to use my warranty services and i like it like that. hopefully my purchases last the product life cycle.

These are always a good investment. Something always seems to happen to electronics within 4 years

I recommend getting geek squad protection for ANY ELECTRONIC you purchase at Best Buy . and they are reasonably priced too . I love this four year protection plan for my printer . I have a piece of mind every time I USE IT !!

Nice size mouse. I use with my laptop so move around alot with it. I enjoy this mouse and the cute style.

Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

I have not had a chance to use this service yet but I have used Geek squad before and they were great!

I always get the extended warranty and it has always paid off. Don't be fooled if you think you don't need one for any product that it is offered. Now a days, things break down, especially with electronic items. The warranty has you fully covered and you get a free replacement even at the end of the warranty.

Printer is fast! I can be anywhere and print from my phone, due to Wi-Fi! The USB port is a convenient option to keep things organized without the need to use a computer! Awesome!

About this for my printer, very reasonably priced and I haven't had to use it hopefully I don't but I've used geek squad before and they've always been very good

Have used the service in the past for a Foodsaver. The equipment malfunctioned after almost 2 years and the Product Replacement plan immediately processed the Gift Card to purchase a new Foodsaver. Therefore, I always add the Replacement Plan to my purchases.

I always pick the geek squad protection plan with my purchases.it seems like a no-brainer, for the coverage term to keep your product in tact. Used it once on another product, and they were fantastic. No questions asked or needed and they replaced it with like kind and quality. I like the protection plan!

The agent installed my device.When I was having difficulty, he scheduled another visit & advised me how to return it to get another device.He followed with me a few days later to see if everything was still working. That was very thoughtful & considerate.

the product did not function properly. i brought it back to the best buy store and was given a replacement. however, the replacement product did not function properly despite numerous attempts to "troubleshoot" the product via the "hewlett packard website. i just returned the product for a store credit.