Customer Ratings & Reviews

Honestly when it comes to geek squad, its one of the best protection plan you could add to your item, everything is directly thru best buy don't have to call customer nor go thru the hassle

Have not had to use yet but I see this as a great value. I have asked them questions and have got good advice.

You can't go wrong with buying this Protection Plan! I now buy it with EVERY purchase since my 70" TV screen went out. They came out within 24 hours to replace it!

My salesperson was very helpful and helped me to understand what I was buying

It is very helpful to have. When I have had an issue they are easy to get in contact with.

You can't go wrong with geek, saves me lot's of time, these guy's are really awesome

Have had to use the warranty one time. It was a breeze

Haven't had to use it yet, but it's peace of mind knowing it's there.

Got full credit toward a new machine when the old one died. Just take it to the store and they will do the rest.

Geek Squad is the best. I like the convenience of making an appointment instead of trying to be the first one in line.

Haven’t had to use it yet. I’m not sure what else to write but there is a 50 character minimum lol

This protection service has been more than beneficial for me throughout the years with regards to equipment for my business. By having this protection for my major electronic items, it has saved me a whole lot of money in repairs.

The Geek Guys (they happen to be male) were outstanding. They understood the issues, spoke fluent old person, and set up my printer, made sure it connected with other devices and left me with a feeling of confidence in their service and the product.

Very helpful. A must for people with limited knowledge of computer tech.

Mounted TV and surround sound and my husband is a very happy camper

I'm not usually the guy to recommend these plans, but on headphones (like mine), I'd like to know I'm covered for the next 2 years. Bought a refurbished set from a different vendor and they went kaputt in 3 months, all the money down the drain. This gives me the confidence that they'll be covered and for $20, well worth it!

Always get a warranty regardless if I use it or not. Protection

Very nice printer. Got a very good deal. Need to find out how long the ink lasts

its good i was upset coz of Noobie Manager in Paramus NJ , but i love this service.... anyway i reverse what i said against company but this Manager has to go... Best Buy stay with us and hire better managers with better understanding

Well i love my items, because the one i saw its that i received. I will recommended all my friends to Best Buy company.